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Customer Service Representative

2 weeks ago

Regina, Canada Warner Industries Full time

Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Customer Service Representative (CSR) to join our Regina Service Team. With 50 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the industry.

As a CSR at Warner Industries, you are at the forefront of the superior Customer Service that we deliver to our Customers, which includes making follow-up calls after repairs/services, proactively promoting our services and helping navigate Customer concerns. You will also provide training and coverage support for our Regina Service Advisors, as needed.

This is a full-time (40 hours/week) position that is based at our Regina Truck location. Flexibility is key as this position will also work from our Regina Trailer location as needed and shifts will vary at times (i.e., anywhere within Monday - Saturday from 7:00AM - 6:00PM) depending on coverage needs at our Regina Service desks.

Without a doubt you will have superior Customer Service skills, enjoy working in a team atmosphere and have the ability to multitask all while still paying attention to the details. Experience within the Heavy-Duty Truck/Trailer industry, will be a definite asset. However, your positive attitude, mechanical aptitude, and superior communication skills may put you ahead of the pack.

Does this sound like you? If yes, then we want to hear from you Please send us a resume along with a cover letter detailing your experience and why you are a fit for this Career opportunity.

Please note that only those selected for an interview will be contacted. Applicants must be legally entitled to work in Canada, as the employer does not have a Labour Market Opinion (LMO) that would support a foreign worker.

At Warner Industries, we offer a competitive, comprehensive compensation package, including a substantial benefits plan and a matching retirement savings plan, as well as opportunities for career advancement. Join us in our mission to be the best in the industry and take your Career to the next level

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- heavy-duty truck/trailer industry: 1 year (preferred)

Work Location: In person