Associate, National Accounts

Requisition ID: 214571 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Associate contributes to the overall success of the Commercial Bank in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives while also ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures. The Associate provides the Director and Associate Directors, National Account, Canadian Commercial Banking with support needed to service client requirements and new asks. This will include coordinating efforts with internal partners and directly reaching out to clients to address various activities such as collection/processing of financial reporting, diligence for credit needs, satisfaction of funding requirements. **Is this role right for you? In this role, you will** - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. - Working closely with the team, the Associate is responsible for providing the following services to a portfolio of existing and prospective clients: - Onboarding: Supporting the collection of information directly from clients and from various sources necessary to assess the client’s risk profile in order to ensure the Bank meets its regulatory requirements related to KYC, AML, etc. This includes contacting clients, sourcing internal/external sources/web sites, documenting information in Know Your Client documentation in various formats such as the Client Profile Information documents and responding to various internal Compliance groups. - Client servicing escalations: Provide back-up to help resolve service related matters raised by the client directly to the Director, National Accounts. This responsibility does not replace the servicing provided through the Business Service Center and is typically credit in nature or day to day servicing. - Credit related tasks: (a) Contact clients for financial reporting and spread Financial Statements, Projections and Borrowing bases, review results, escalate any signs of deterioration and update appropriate systems; (b) Significantly assist or responsible for the preparation of Credit Presentations for new and existing clients. ; (c) assist or take lead with completion of conditions precedent, diligence and any other requirements necessary to obtain approvals (d) ensure client files are complete and appropriately documented in various systems such as SDR, e-tracker etc. and (e) general support as necessary in the annual review process and other credit related situations needed to maintain portfolio quality. - Fulfilment: Coordinating efforts with the client and various internal partners (eg. BSC, EDDU, CRA, GBM) to ensure loan funding and business account openings are fulfilled as per customer expectations. - Look for opportunities to enhance client needs by providing the team with referrals for ancillary products and other partner opportunities. - Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - Champions a high performance environment and contributes to an inclusive work environment **Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you have**: - University degree with Finance, Accounting or Other Business Specialty background, or equivalent work experience - Commitment to participate in other training requirements as determined by the Bank from time to time - Strong commitment to excellent client service and strong interpersonal skills - Strong organizational skills to co-ordinate and prioritize a number of concurrent requests - Strong written and verbal skills with proven ability to engage stakeholders and clients - Strong knowledge of Financial Statements and credit analysis - Strong knowledge of credit structures and applicable risk management - Thorough knowledge of the applicable software and technology platforms for Commercial (e.g., Sales Force, Intralink, Teams) **What we’re offering** - The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers - A rewarding career path with diverse opportunities for professional development - A competitive compensation and benefits package - Internal training to support your career growth and enhance your skills - An organization committed to making a difference in our communities - for you and our customers Location(s): Canada : Alberta : Calgary Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banki