Broker Digital Advisor

**What it’s like to be a Broker Digital Advisor at Northbridge Financial**

The Broker Digital Advisor is responsible for providing operational support to brokers related to workflows and process readiness.

**We want your talent**

**If you are great at**:

- Ability to plan, organize, and manage multiple demands and changing priorities/projects, and deliver results.
- Strong ability to foster and build effective working relationships with both internal and external business contacts.
- Ability to analyze performance against monthly Key-Performance-Indicators (KPIs), investigates results and recommends actions to management to improve operational performance.
- Ability to analyze and interpret data for report preparation.
- Demonstrated commitment to high standards of performance and aggressive goals.
- Demonstrated strong negotiation, consultation, and verbal and written communication skills.
- Ability to provide virtual and in-person broker training, development, and technical guidance to brokers regarding NBI digital solutions, systems, and processes as required
- Strong decision-making, problem-solving and troubleshooting skills.
- Broad technical understanding of real-time data connectivity solution
- Practical understanding of prevalent BMS/CMS systems in Canada and of brokers’ operations with respect to those systems
- Passionate about providing quality and responsive service to brokers

**If you have**:

- Post-secondary school education and/or equivalent on the job experience.
- Minimum 5-7 years of insurance experience, systems or other related and transferable experience.
- Working knowledge of insurance trends, developments, current standards, and federal, provincial, and local laws and regulations an asset.
- Proficiency in operational procedures, workflow, and processing functions.
- Competence with Microsoft Office Suite products.
- Advanced knowledge of Excel

**We really mean it when we say we put you first. Here are a few ways how**:

- Hybrid work you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
- We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
- We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.
- NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

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**Qui nous sommes**

Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes sociétés d’assurance de dommages des entreprises au Canada. Nos employés sont engagés à comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes à connaître un avenir meilleur et plus sécuritaire. Nous sommes une entreprise formée de personnes passionnées qui placent les gens au cœur de leurs préoccupations. Souhaitez-vous vous joindre à une équipe qui croit en l’importance de travailler fort, et d’avoir du plaisir au travail, tout en améliorant les choses? Ne cherchez pas plus loin que Northbridge.

À la Financière Northbridge, nous avons à cœur de créer un milieu de travail inclusif où nous célébrons les employés et les accueillons comme ils sont. Peu importe qui vous êtes ou ce qui vous rend unique, nous vous accueillons à bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de sélection.