C2c Peer Navigator

**Navigate Complexities. Create Change. Together. This is our purpose at CUPS**. Our unique integrated approach to care empowers people to work holistically to create and achieve goals that support their well-being and builds readiness to navigate and access support in the community. As a formative presence, we work together to build better systems and a stronger community.

Clients depend on us, supporters trust us, and partners count on our collaboration. We do not take this responsibility lightly - we are accountable for our words, our actions, our relationships, and most importantly, ourselves. Through a compassionate lens, we afford every person dignity in their interactions with us. We proactively seek opportunities for continuous learning with open minds and transformative spirits. Through our culture, rooted in our values, we will achieve our purpose and ambition.

**The Opportunity**

We are looking for a **Peer Navigator** to join our **Connect 2 Care (C2C) Team** at CUPS.

The C2C Peer Navigator works with the Graduation and Health Navigators to assist C2C clients who are ready to transition from intensive team supports to lighter touch case management supports or independence in the community. As a person with lived and living experience, you will support clients by providing emotional and social support through dialogue and shared experience while working to build trust and rapport with clients.

You will provide safe, quality patient-centered support while reflecting the shared mission, vision, and values of CUPS. The goal of this role is to support integrated care within CUPS and build the capacity of CUPS clients to achieve independence in the community.
- **Location**: Onsite, CUPS - 1001 10 Ave SW, Calgary
- **Reports to**: Team Lead, C2C & CAMPP
- **Contract type**:Permanent
- **Schedule**: Part-time, Mon to Fri, **32**hours per week
- **Starting salary**:$55,906 - $58,673

**Key Responsibilities**
- Establish trusting and open relationships with clients.
- Support integrated care within CUPS as well as warm transfers and transitions to community based social and medical supports that align with clients’ goals.
- Support clients to connect with and strengthen natural supports in the community (friends, family, neighbors, faith groups).
- Build client’s capacity to navigate and access appropriate community-based resources that meet their needs.
- Provide peer coaching through modelling healthy habits and partnering in clients’ recovery goals.
- Advocate for client needs and guide multi-disciplinary care teams on effective and respectful approaches to working with clients living with the vulnerability of poverty or homelessness.
- Perform duties both alone and with colleagues in a variety of settings including in private homes, shelter, on the street, in camps, in office.
- Ensure all required data is entered accurately into organizational databases, document all appointment notes and referrals provided.
- Provide culturally aware support to CUPS clients, celebrating the diversity of clients and being aware of power dynamics of privilege and oppression that may be present.
- Ensure all required data is entered accurately into organizational databases including CUPS Integrated Care Tool, appointment notes and referrals provided.

**Employment Requirements**:

- Life experience in addiction/mental health/homelessness/poverty
- Class 5 Driver’s License with drivers abstract and personal vehicle available to use for work purposes & participant transport
- Basic First Aid and CPR Certification
- Police/RCMP Background and Vulnerable Sector Check

**What You Bring**:

- Experience working with individuals/communities experiencing homelessness, poverty, and addictions and/or mental health concerns
- Ability to maintain confidentiality and appropriate boundaries
- Positive role model
- Ability to maintain good self-care
- Ability to take initiative and work independently as well as on a team
- Good interpersonal and communication skills

**Work Conditions**
- Exposure to trauma and emotionally complex cases
- May be exposed to infectious waste, diseases, conditions, etc., including exposure infectious diseases.
- Manual dexterity required to use desktop computer and peripherals.
- Intermittent physical activity including walking, standing, sitting, lifting and supporting clients.

**Ready to Join Us?**

**Submit your resume and cover letter**, including your salary expectations.

We thank all applicants for their interest; only those selected for interviews will be contacted.

**Job Types**: Full-time, Permanent

Pay: $55,906.00-$58,673.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- RRSP match

Application question(s):

- Did you submit your cover letter? Please highlight your salary expectations.
- Do you have a driver's license and vehicle that you can use for completing outreach visits and transporting clients?

Licence/Certification:

- Class 5 Driver's