Customer Supply Chain Co-op

2 weeks ago

Toronto, Canada Lindt & Sprungli Canada Full time

We are looking for a Co-op student to join our Customer Supply Chain team for Winter 2025 This is great exposure for individuals looking to gain valuable supply chain experience.
**Key Responsibilities**:

- Accurately process, audit and manage customer orders in JDE (including availability, compliance and timeliness)
- Follow-up on all stock shortages, order shipping, customer specific requirements (i.e. ticketing and labeling) and miscellaneous issues that relate to the accurate and timely shipment of all orders.
- Be the point of contact with customers to answer questions/resolve discrepancies regarding stock, availability, shortages, timing of shipments and company policies regarding minimum order size, back orders etc.
- Complete month end reporting and month end closing activities on a timely basis
- Process OS&D deductions for assigned customer portfolio and provide insights/learnings to Customer Supply Chain Manager

**Soft Skills/Requirements**:

- Positive attitude and willingness to learn
- Must be able to communicate and articulate ideas with ease
- Strong written and verbal communication skills
- Strong drive and self-starter
- Understanding of continuous improvement methodologies an asset

**Qualifications**:

- Currently pursuing a degree in Business, Supply Chain or Engineering
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Previous industry / customer service knowledge is considered an asset
- Bilingual French / English is considered an asset

Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate.
We are known as one of the most innovative and creative companies in the chocolate industry, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents. This placement is for Winter 2025.
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.

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