Hospitality - Food Services Coordinator

**ABOUT GOWLING WLG**

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

**PROFILE**

This role will work from 7:30 am to 3:30 pm Monday to Friday each week.

**RESPONSIBILITIES**
- Working under the direction of the Office Services Supervisor, our Client Services Coordinator will organize and oversee all meetings on our client floor ensuring all details including setup and catering align with our commitment to excellence;
- Maintain and further develop internal and external client service standards ensuring that all elements of client service reflect our client first perspective;
- Liaise with the Office Services Supervisor and Facility Supervisor regarding improvements and enhancements for internal and external meetings;
- Provide leadership and support for event coordination liaising with external clients, and internal clients including Marketing and Business Development on an ongoing basis;
- Ensure excellence in food and beverage services including but not limited to vendor management, hospitality services, and clean up following events;
- Under the direction of the Office Services Supervisor, oversee the client services budget ensuring proactive ordering of supplies for cafes, boardrooms, and events;
- Ensure coordination and work flow within the Office Services Team, as well as delivery of services to the Firm in a responsive and timely manner;
- Other duties as required.

**QUALIFICATIONS**
- Energetic and positive disposition with a strong commitment to excellent client service;
- Excellent interpersonal skills with the ability to work effectively with Staff, Professionals, Clients, and Vendors;
- Experience in event coordination is preferred;
- ProServe certification is preferred alongside familiarity with provincial legislation including required licensing for events;
- Commitment to health and safety, with experience specific to this area preferred;
- Ability to handle a heavy and varied workload;
- Exceptional communication, organizational, and prioritization skills;
- Strong problem solving skills, including the ability to set priorities while dealing with conflicting and emerging priorities.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.