Test Centre Support

**Test Centre Support - Limited Term**

**Tracking Code**:req1609

**Faculty/Department**: Office of Student Life

**Number of Positions**:5

**Appointment Type**: Limited Term, 9 months

**Hours of Work**: 24 hours per week

**Hourly Rate**:$27.50/h

**Posting Date**:June 20, 2025

**Closing Date**: July 3, 2025 (7:00 pm EST)

**Job Summary**:
**Ontario Tech University is recruiting up to five casual Test Centre Support staff to help the Test Centre team during peak assessment periods. Reporting to the Manager, Test Centre & Integrated Services, you will support room set-up, help print and organize exam materials, and assist with preparing approved accommodations for students registered with Student Accessibility Services (SAS).

**Nature of work**:
**Working closely with students, faculty, and staff, you will support the Test Centre team in maintaining a barrier-free testing environment. The role demands a clear understanding of the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), and the potential impact disabilities can have on post-secondary participation and success.

**Responsibilities/accountabilities**:

- **Provide logístical support to the Test Centre team during peak exam periods, assisting with room set-up, exam-material preparation, secure filing and transport of completed papers, and other routine tasks as requested
- Help enforce Test Centre protocols by securing exam files, completing shift paperwork, maintaining confidentiality, and supporting overall exam integrity
- Work variable shifts, including early mornings, evenings, and weekends, as operational demand requires

**Required Experience**:

- At least one year of front-line customer service or administrative support in an educational, testing, or a similar secure environment
- Experience handling confidential or sensitive documents (e.g., exams, medical or accessibility records) under strict procedures
- Familiarity with post-secondary testing and accommodation processes (e.g., invigilation, exam booking, room setup, and delivery of approved accommodations)
- Working knowledge of human-rights and accessibility legislation (Ontario Human Rights Code, AODA)
- Previous experience working in an accommodated Test Centre is an asset
- Previous experience with accommodated-exam booking software (e.g., ClockWork or AIM) is an asset

**Required Skills**:

- Strong attention to detail and accuracy when preparing, tracking, and securing exam materials
- Sound judgment and problem-solving skills for quickly addressing exam-room issues within protocol
- Excellent organizational and time-management abilities; able to handle multiple tasks under strict deadlines
- Effective written and verbal communication with a professional, neutral demeanor toward students, faculty, and colleagues
- Proficiency with common office software (Word, Excel, databases) and willingness to learn assistive-technology formats (e.g., Kurzweil, Read&Write)
- Ability to follow detailed procedures consistently while maintaining strict confidentiality
- Team-oriented mindset with capacity to work independently when required
- Flexibility to work variable hours and travel between campuses

**Required Education**:

- Completion of post-secondary school program
- An equivalent combination of education and related experience may be considered
- Verification of Academic credentials may be required

**How to Apply**:
Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s Accessibility Policy.

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

**Job Location**:Oshawa, Ontario, Canada

**Expected Start Date**:7/7/2025

**Expected End Date**:3/31/2026