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Licensing Compliance Officer
2 weeks ago
**About the City of Hamilton**
**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**
**JOB POSTING**
JOB ID #: 18913
Licensing Compliance Officer
Planning & Economic Development
Licensing & ByLaw Services
330 Wentworth St. N.
NUMBER OF VACANCIES: 2 Vacancies; 1 Part-Time Temporary, 1 Full-Time Temporary
UNION/NON-UNION: CUPE Local 5167 Inside
HOURS Of WORK: 0- 24 per week (Part-Time); 35.00 per week (Full-Time)
GRADE: K
SALARY/HOUR: $37.705 - $42.847 per hour
- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.
STATUS/LENGTH: Up to 24 months
Job Description ID #: 6285
**Vaccine Verification - **As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.
**SUMMARY OF DUTIES**
Reports to the Supervisor, Licensing Compliance. Investigates, analyses, interprets and seeks compliance of the Business Licensing, Zoning, Sign, Property Standards, Lottery and Yard Maintenance by-laws. Reviews, investigates and resolves related inquiries, complaints and advocates in assisting to gain compliance. Act as an Ambassador for businesses with a focus on the Open for Business philosophy.
**GENERAL DUTIES**:
Licensing Compliance Officer investigates, enforces, analyzes, interprets and seeks compliance related to licensing, signs, lotteries, zoning, property standards and yard maintenance by-laws. These include such areas as business establishment licensing, residential care facilities, and other related schedules under the corresponding by-laws and assists other officers in the Licensing section as required.
Speaks to applicants, customers, Licensees and property owners at the front counter and in the field to assist with file specific inquiries. As well as provide education, clarification and direction to customers to assist with compliance.
Investigating observed licensing, permits and zoning by-law related issues and/or actual/potential violations to proactively enforce by-law requirements;
Works towards sectional goals and provide information and data to support these goals.
Follows the Progressive Enforcement Policy to obtain compliance.
Taking appropriate action based on investigative results and policies and procedures including issuing orders, tickets and summonses and to prepare for Tribunals and Injunctions.
Identifying and making recommendations for management approval where enforcement includes consideration of other relevant factors such as evidence presented, history and timeframe for compliance;
Represent the Licensing section as an ambassador of the City to assist and educate new or unlicensed business and facilitate them through the Licensing process to ensure compliance.
Completing written and/or verbal reports and correspondence;
Contacting and/or liaising with other regulatory agencies or bodies such as the Alcohol and Gaming Commission of Ontario, Hamilton Police Service and/or other departments to affect a resolution, to report issues outside the City’s jurisdiction and/or to clarify enforcement related policy/procedure;
Inputting and retrieving complaint and inspections related data;
Maintaining paper and computerized records for investigations, interviews and inspections such as daily notebook;
Preparing, collecting and giving evidence in court and/or in licensing and property standards tribunals and Injunctions
Following up on expired licenses and permits to achieve compliance.
Provide feedback on by-law amendments and/or policy/procedural changes.
Operate equipment such as a two-way radio, cell phone, computer, digital camera and basic construction measuring tools and accessories to ensure the complete and accurate reflection of inspection reports and evidence.
Drive a vehicle to complete investigations/inspections and attend other agencies, offices and court.
Must work in a variety of conditions including inclement weather, dust, dirt etc.
Must wear a uniform.
Must be able to work shifts, including days, afternoons and weekend work
Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.