Hospitality Manager

**About Veranda at The Stables**
Veranda at The Stables is more than just a restaurant—it’s a vibrant, all-day gathering place where bold flavors meet warm hospitality. Our menu celebrates shareable, locally sourced dishes designed to bring people together over incredible food and heartfelt connection. At Veranda, we believe hospitality is an experience—one that starts the moment a guest walks through the door.

We’re seeking a passionate and experienced **Hospitality Manager** to help us lead our front-of-house team and deliver exceptional service with consistency, warmth, and precision.

**About the Role**
As the **Hospitality Manager**, you’re not only the face of the restaurant—you’re the driving force behind our service culture. You’ll lead and inspire the front-of-house team, oversee the flow of service, manage reservations and guest experiences, and serve as the bridge between front
- and back-of-house operations. Your leadership ensures every shift runs seamlessly and that every guest feels welcomed, valued, and eager to return.

This is a hands-on, fast-paced leadership role ideal for someone who thrives on connection, has a natural eye for detail, and is deeply committed to creating memorable experiences for guests and staff alike.

**Key Responsibilities**
- Lead and coach the front-of-house team, fostering a culture of warmth, teamwork, and high-level hospitality
- Ensure seamless day-to-day operations, including floor management, guest flow, and service coordination
- Manage reservations, waitlists, and table assignments using platforms such as OpenTable
- Act as the first point of contact for guest inquiries, feedback, and conflict resolution
- Collaborate with kitchen leadership to ensure smooth communication and timing of service
- Support onboarding and ongoing training of hosts and service staff to uphold standards of excellence
- Uphold cleanliness, ambiance, and service standards at all times to reflect the Veranda brand
- Identify and implement systems to improve guest satisfaction, efficiency, and team performance

**About You**
- You’re a natural leader with a warm, confident presence and a passion for exceptional hospitality
- You excel in fast-paced environments and stay calm under pressure
- You’re proactive, organized, and solution-oriented
- You lead with empathy and accountability, creating a positive and supportive work environment
- You understand that a great guest experience starts with a happy, empowered team

**Qualifications**
- Minimum 2 years in a leadership or management role in an upscale hospitality environment
- Strong organizational and communication skills
- Experience with reservation management systems (OpenTable proficiency is a plus)
- Proven ability to train, coach, and motivate a team
- Flexible availability, including evenings and weekends
- Valid ProServe certification (or willingness to obtain)

**What We Offer**
- Competitive salary and opportunities for growth within the company
- A dynamic and collaborative work environment where your leadership matters
- Ongoing mentorship and leadership development programs
- Flexible scheduling and work-life balance
- Employee discounts and staff meals
- The chance to be part of an exciting, community-driven concept with a passionate team

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: No more than 40 per week

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Overtime
- Weekends as needed

Work Location: In person