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Client Service Supervisor
2 weeks ago
Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Tasks**:
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Identify training needs and train workers in job duties and company policies
- Resolve work-related problems and prepare and submit progress and other reports
- Address customers' complaints or concerns
- Conduct surveys and analyze data
- Assess client's needs and resources and recommend the appropriate goods or services
**Computer and technology knowledge**:
- MS Office
**Area of specialization**:
- Customs services
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
**Personal suitability**:
- Client focus
- Excellent oral communication
- Excellent written communication
- Interpersonal awareness
- Organized
- Team player
- Analytical
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
