Hearing Instrument Specialist/hearing Instrument

**Who are we?**

With 13 locations in Ontario serving rural, small and mid-size communities, Hear Well Be Well is proud to be a rare thing in the hearing industry - a family-run group of hearing clinics celebrating 40 years of service in our communities. Our success is based on extraordinary client care. This has led to us being scored 4.9/5 on Google Reviews. Our goal is to keep that high score by being attentive, compassionate, trustworthy and accurate.

At Hear Well Be Well in Exeter, you'll find a vibrant and energetic atmosphere, situated in a flagship location at the heart of a warm and welcoming community. Nestled in Huron County, one of Ontario's magnificent agricultural areas, this busy clinic thrives on its strong local connections and commitment to exceptional client care. The supportive environment encourages collaboration among team members, making it a rewarding place to work. With a focus on serving our community, every day brings the opportunity to make a meaningful impact in the lives of those we assist.

**To be considered for this role, you will have**:

- A proven track record of consultative sales skills in any industry
- Graduated from an accredited Hearing Instrument Practitioner program
- Proof of completed AHIP professional designation
- Demonstrate exceptional post-sale client service
- After-graduation clinical experience, preferred

**What you can expect**:

- A culture of compassion, trust and innovation
- The opportunity to select from multiple manufacturers to find the best solution for the client
- Bright, spacious, clean testing rooms
- Dedicated technical support to help balance diagnosis with fitting
- Dedicated client experience leaders to support your growth in delivering the highest client satisfaction
- Leading, innovative technology where all testing is integrated with otometrics
- The time needed to do thorough testing allowing you to do your job to the best of your ability
- Ongoing training and support

**What does the day look like?**

Conduct comprehensive hearing assessments.
- Complete all fundamental hearing assessments
- Relate the findings from the hearing assessment in layman’s terms to the client and the impact of these findings on the client’s wellbeing and lifestyle

Make hearing aid recommendations.
- Conclusively determine the best possible solution for the client
- Present the best solution to the client and relate the functions and benefits to the client’s lifestyle without bias or pre-judging the client’s economic situation
- Use consultative selling skills to help build trust and understanding of their problem and the benefits of solving it

Provide exceptional follow-up services.
- Consistently provide caring follow-up services until the client is completely satisfied with their hearing situation
- Ensure the client feels welcome to return as many times as the client chooses

**Compensation**:

- Salary, commission and team bonuses. Starting salary is commensurate with experience: Hearing Instrument Dispenser $43,000 - $50,000 and Hearing Instrument Specialist $55,000 to $80,000. Commission, paid quarterly, can range from 5% - 50% or more of base salary depending on performance.
- Group benefits plan including coverage for drugs, vision, dental, counselling and more

**Job Types**: Full-time, Permanent

Pay: $43,000.00-$80,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Hearing Instrument Dispenser: 1 year (preferred)

Work Location: In person