Assistant Manager

As an ASSISTANT STORE MANAGER, you play a vital role in our team. In fact, you are an important and key part of the success of our team. In this role, you will need to demonstrate your excellence by:
1. Bringing fun, learning, confidence and a great experience to customers shopping in our store

2. Oversee store operations, including:
A) delegation of work responsibilities and tasks to be accomplished and always ensure productivity

B) train new team members on expected work standards, the non-negotiable standards as well as the team values

C) perform opening and closing duties in conjunction with/or in the absence of management

D) Ensure the daily goals are met by motivating the team to reach and surpass those goals

E) Ensure the floor is filled with inventory to its fullest capacity at all times

This is a great growth opportunity for someone looking to expand his or her leadership skills in a part time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays. This position will be for our Orleans, Ottawa location.

**Responsibilities will include**:
1. Providing the highest level of customer service and experience (Going above and beyond to help a customer find what they are looking for)

2. Being effective, efficient, respectful and knowledgeable about fashion

3. Maintaining the cleanliness and organization of the store

4. Being a brand ambassador by promoting what we do, how we do it and why we do it

5. Helping to achieve buys and sales goals by assisting in the implementation of effective process strategies

6. Assisting in the implementation of strategies to achieve the store’s sales and profit budgets

7. Overseeing requirements for buying of inventory from customers, adhering to the safety and health policies, requirements and laws.

8. Supervising the team and ensuring tasks and responsibilities are completed in a effective and efficient manner

9. Supporting the Store Manager / Owner in ensuring company standards are followed and respected in accordance with the employee manual and Non-Negotiable Standards.

10. Performing all other related duties as directed by the Store Manager/Owner

**Requirements**:
We understand that an Assistant Manager position can be occupied by anyone but it takes a special person to work in a secondhand store that cares about its community, its families, teens and young adults as well as the environment it is a part of.

We are looking for someone that is unique and cares about the same things we do. We are looking for someone who will thrive in this role and in our store. We are looking for someone that is a natural leader who wants to practice and enhance their leadership skills. If this describes you, please read the following:
**Skills**
- You’re very organized
- You are reliable
- You LOVE leading a team
- You LOVE to be creative and LOVE to motivate team members
- You’re a master at helping people solve problems
- You’re an active and empathetic listener
- You’re able to easily and comfortably start conversations with strangers in person and over the phone
- You are able to evaluate every situation you are in uniquely
- You are able to make the best decision/reaction/solution based on your situational awareness
- Are comfortable being stern in regards to adherence to processed, expectations and standards

**Experience**
- You’ve provided excellent service to others in a retail or personal setting
- You’ve actively participated in a team environment
- You’ve actively lead a team
- You’ve successfully accomplished tasks, responsibilities and expectations without direct supervision
- You’ve successfully delegated responsibilities to fellow team members
- You’ve ensured the team accomplishes tasks well, as expected in a fun manner
- You’re able to work with a computer/tablet
- You’re able to motivate, discipline and keep employees on task, efficient and effective all while being respectful and maintaining a fun environment

**Attitude/Attributes**
- You find the positive in even the toughest of circumstances
- You enjoy having a positive impact on local families, teens and the environment
- You are caring, sympathetic, empathetic and sensitive towards others
- You have an open, warm, caring and have discrimination free mind
- You thrive on meeting new people every day
- You thrive in a team environment
- You thrive in a very busy and fast paced environment where there is always something to do
- You enjoy receiving feedback to improve your performance
- You can demonstrate that you are a self-starter and a go-getter
- You thrive in an environment where details matter and are crucial
- You’re able to fulfill physical demanding tasks: constant moving, talking, reaching, grabbing, standing for at least 4 consecutive hours
- You’re able to climb ladders, stools, kneel, crouch, lift heavy items (40lbs)

**Results**
- You’re able to demonstrated the ability to work under tight deadlines
- You’re able to demonstrate t