Supervisor

1 week ago

Waterloo, Canada Odd Burger Full time

Have you seen how **Odd Burger** is satisfying bellies across Southwestern Ontario with its delicious vegan fast food? We are a growing fast-food chain that is taking on the challenge of disrupting the fast-food industry with our plant-based solutions to a meat-heavy, unsustainable industry. We are leaders in sustainability and pride ourselves in the quality of our team.

Odd Burger is rapidly expanding across Canada and into the US. Employees at all levels become part of an odd-credible team of workers that provide consistency in food, exceptional customer service, and involvement in exciting store openings. We offer competitive compensation with lots of room to grow and move up within the company.

**Duties & Responsibilities**
- Assist where needed in restaurant whether it be cooking, assembling, or packaging food orders.
- Ensure that the highest level of customer service is delivered to customers.
- Oversee and manage crew members productivity including completion of assigned tasks.
- Address employee conflicts, scheduling issues, or complaints that arise during shift.
- Act as a leader when orders are being completed to ensure fast and accurate service is being provided.
- Ensure crew members can adequately complete tasks throughout shifts by reporting any issues that require further discussion.
- Receiving orders
- Training new employees.
- Complete shift reports
- **To be an Odd Burger supervisor you will...**:_
- Have a positive, friendly, and helpful attitude when interacting with other crew members. You will be their mentor and support if they have any issues.
- Be honest and trustworthy.
- Understand of the best way to do things in the restaurant and how to problem solve when things go wrong.
- Have the ability to calmly multi-task and communicate during busy periods in the restaurant.
- Have patience and a clear way of explaining the operation as you will be training staff on new processes and procedures while continuing to be a team player.
- Effectively manage a team and ensure that crew members are assigned to appropriate tasks.

**Job Types**: Full-time, Permanent

**Salary**: From $18.05 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- What hours are you available to work to work each week?
- Why do you want to work at Odd Burger?

**Experience**:

- kitchen: 1 year (preferred)
- customer service: 1 year (preferred)
- supervising: 1 year (preferred)

Work Location: In person

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