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Analyst, Business Systems
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_When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**:
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier’s Benefits Program**:
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans (_Dental, medical, life insurance, disability, and more)_
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
**What are your contributions to the team?**:
- Lead Workshops and Journey Mapping: Facilitate mapping workshops with cross-functional teams to understand user behaviors, pain points, and needs. Translate insights into actionable design strategies.
- Develop Customer Journey Story Maps: Spearhead discussions to define and refine end-to-end customer journeys, ensuring alignment with business goals and user expectations.
- Develop user personas, wireframes, prototypes, and high-fidelity designs to communicate design concepts effectively.
- Ensure consistency in design language across all digital platforms.
- Work closely with product managers, developers, and stakeholders to align designs with technical capabilities and project requirements.
- Stay up-to-date with the latest trends and best practices in UI/UX design, incorporating cutting-edge techniques into your work.
- Champion the voice of the user throughout the development lifecycle, ensuring their needs are prioritized in design decisions.
**How to thrive in this role? Skills, knowledge & experience**:
- Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.
- Minimum of 8 years of professional experience in UI/UX design, with a proven track record of delivering successful digital products.
- Experience in the aerospace industry is a strong asset.
- Extensive experience leading workshops and facilitating stakeholder discussions.
- You are autonomous, innovative and dynamic;
- Proficiency in design tools such as Figma, Adobe XD, Sketch, and others.
- Familiarity with front-end development frameworks and their implications for design (e.g., Angular, Blazor, React).
- You are a very organized person, you are results-oriented while remaining flexible to changing priorities and accustomed to working on several projects at the same time.
- Excellent communication and storytelling skills, with the ability to articulate design concepts to non-technical audiences.
- Demonstrated passion for staying ahead of industry trends and bringing fresh ideas to complex problems.
- Experience in leveraging emerging technologies such as AI in user experience design is a strong asset.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Analyst, Business Systems
**Primary Location** Administrative Centre (CA)
**Organization**Aerospace Canada
**Shift** Day job
**Employee Status** Regular
**Requisition** 6207 Analyst, Business Systems
