Administrative Associate

**POSITION PROFILE**

**Organization: Safety Codes Council**

**Position Title: Administrative Associate**

**Position Type: Permanent, Full-time**

**Location: Edmonton, Alberta**
- **Fostering public confidence, utilizing expertise, fueling innovation, and acting with integrity.**_

The Safety Codes Council (Council) is an independent, self-funded regulatory organization mandated to provide oversight of the system and technical disciplines through a number of key legislated functions and client focused services. We provide leadership by guiding, educating, supporting, and collaborating with all stakeholders in Alberta’s safety codes system.

We offer a challenging and enjoyable work environment, great benefits, and a chance to make a difference in the lives of Albertans.

Join us and make an impact on keeping Albertans safe in the built environment

**THE OPPORTUNITY**

The Administrative Associate is the primary point of contact for clients and stakeholders of the Accreditation program. The role delivers prompt and timely customer service to organizations that are accredited or wish to become accredited and ensures that accurate and complete information is provided.

**THE IDEAL CANDIDATE**

You are client focused, able to interact respectfully, inclusively, and positively, building strong collaborative working relationships with internal and external stakeholders. You possess excellent verbal, written and interpersonal communication skills with superior attention to detail. You possess the ability to complete several tasks demonstrating care and accuracy while organizing time and resources efficiently. You are tech savvy with a passion for learning.

**JOB DETAILS**
- Process order and variance information and requests received.
- Draft correspondence and other documents of a complex nature, producing professional documents with a high degree of accuracy.
- Assists with the preparation, issuance, and review of annual internal reports.
- Assists with the preparation of annual fee invoices, tracking of payments and following up on unpaid invoices.
- Maintain information within corresponding files and the Council’s information management systems.
- Data entry, send and track invoices, and prepare and issue system reports.
- Conduct program, policy, and process research.
- Provide client service by delivering information in a timely and accurate manner.
- Actively participate, collaborate, and support the team on projects, work methods, policies and procedures while monitoring and tracking progress.

**THE REQUIREMENTS**
- Post-secondary certificate, diploma or degree in office or business administration, or related field.
- Minimum of two years’ experience in a professional office environment providing client service.
- Experience using office software (e.g., Adobe, Outlook, Word, Excel, PowerPoint, SharePoint, Teams, Zoom).
- Experience drafting correspondence and other documents of a complex nature with a high degree of accuracy.
- An understanding of project management principles and practices is an asset.
- Experience conducting statistical research, data analytics, root cause analysis, performance measurement, and data reporting are an asset.
- Experience with a CRM database is an asset.

**WHAT WE OFFER**
- Competitive salary and comprehensive benefits package, including health, dental, vision and a health spending account.
- Generous RSP and employer matching Deferred Profit-Sharing Plan (DPSP).
- Professional learning and development.
- Positive workplace culture and work-life balance.

**Notes**
- Office location is 10405 Jasper Avenue, Edmonton, Alberta.
- Hours of work: 36.25 hours per week (Monday - Friday).

**About the Safety Codes Council**

The (Council) is an independent regulatory body established in 1993 under the _Act_. The Council provides oversight of Alberta’s safety codes system through a number of key mandated functions including:

- Accrediting and monitoring the compliance of municipalities, agencies, corporations, and regional service commissions in administering the _Act_ within specified jurisdictions.
- For the 300,000 Albertans who live in unaccredited areas of the province, the Alberta Safety Codes Authority (ASCA) conducts permitting, inspections and oversees spill and incident reporting requirements for storage tank systems across the province.
- Training and certifying safety codes officers to inspect the construction, installation and maintenance of Alberta’s structures and systems and administering Alberta’s Master Electrician program.
- Reviewing, formulating, safety codes and standards, and evaluating emerging issues in the safety codes system to provide recommendations to Alberta Municipal Affairs.
- Investigating complaints and conducting investigations on the conduct, performance, or competency of an organization or individual having authority, powers, or duties under the _Act_.
- Conducting hearings and appeals of orders and written notices issued un