Guest Experience Ambassador Concierge

2 weeks ago

Ottawa, Canada Compass Group Full time

**Working Title**:Guest Experience Ambassador Concierge
**Employment Status**: Full-Time
**Starting Hourly Rate**: $23.00 per hour
**Address**:151 O'Connor Street Ottawa ON K2P 2L8
**New Hire Schedule**:Monday - Friday (7:00am - 3:30pm)

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

**Why work with Eurest Dining?** We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
- **Job Summary**:

- The role provides a unique blend of hands-on service and concierge style service in the innovative atmosphere of a tech company
- Now, if you were to come on board as our Guest Experience Ambassador, we’d ask you to do the following for us:

- Managing with guest/event check-in, porter services and other concierge roles for all guests
- Receiving Shopify mail and shipments
- Receiving event and merchandise deliveries and act as event manager/manager on duty on event days
- Assisting with food service related duties during meal times and events
- Ensure all refresh kitchens, snack areas and kitchenettes are well stocked, cleaned and maintained at all times.
- Ability to operate gourmet coffee machines and maintain bean to cup coffee machines
- Providing support with logístical details related to our day-to-day operations
- Building and maintaining strong relationships with a variety of stakeholders across Shopify
- Understanding of local restaurants, shops and other visitor attractions in Montreal
- Other duties as assigned- Think you have what it takes to be our Guest Experience Ambassador at Shopify? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

- Must be fully bilingual in English and French in writing and spoken communications
- Heavy experience in event and conferencing coordination and logistics
- Strong organizational and time management skills
- A “self starter” with a passion for hands-on work, digging in, and solving problems
- Strong communication skills, both written and verbal
- Computer skills (Google Suite, ability to create and maintain spreadsheets, knowledge of Project Management software or equivalent experience)
- Ability to navigate new and exciting software, tools, and technologies
- 5+ years experience in Events and Hospitality Operations

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