Customer Care Associate

1 day ago

Vancouver, Canada Best Buy Full time

On-site Posting

Customer Care Associate

Do you have a passion for building meaningful relationships?

As a customer care associate, you will collaborate with the customer care team on solutions to make amazing happen. You’ll aid our customers and resolve any outstanding issues.

The customer care associate contract role is based out of our Vancouver, BC office.

Join our collaborative team as a customer care associate

What you’ll do:

- Provide world class customer service.
- Transact and book services and add-ons for customer orders.
- Partner with our Home Delivery team and gain insight on operations and logistics.
- Have a direct impact on brand image.

What we’re looking for:

- Highly skilled in customer escalations in similar retail and web retail services
- 1-2 years providing exceptional customer service.
- General computer literacy

Why you’ll love it here:

- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

Join our amazing team

We are looking for people just like you.

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