Current jobs related to Customer Service Liaison - Calgary - Renfrew Chrysler

  • Customer Relations Liaison

    2 weeks ago

    Calgary, Alberta, Canada The Beer Store Full time

    Customer Relations LiaisonRequisition ID: 1506Location:Calgary, Alberta, Canada, T3K 0Z1Job Type: Full-TimeWho We AreOfficially established in 1995, but with historical roots dating back to 1971, we know a thing or two about how to deliver beer. BDL is a private joint venture company owned by Labatt Breweries of Canada and Molson Coors Breweries that...

  • Customer Relations Liaison

    2 weeks ago

    Calgary, Alberta, Canada Brewers Distributor Ltd Full time

    *Who We Are*Officially established in 1995, but with historical roots dating back to 1971, we know a thing or two about how to deliver beer. BDL is a private joint venture company owned by Labatt Breweries of Canada and Molson Coors Breweries that provides wholesale distribution of beer and the collection of returnable, refillable and recyclable beer...

  • Community Liaison

    2 weeks ago

    Calgary, Canada Alberta Ballet Company Full time

    **Title: Community Liaison** **Reporting to**:Chief Communications Officer **Department**:550 **Type of Position**:Regular Full-Time **Division**:Corporate **Location**:Edmonton (Remote) **Purpose**: The Community Liaison supports Alberta Ballet in advancing its goal to support equitable community access to the arts. Alberta Ballet offers a variety of...

  • Service Client Liaison

    4 days ago

    Calgary, Canada Renfrew Chrysler Dodge Jeep Ram Ltd. Full time

    Company: Renfrew Chrysler Dodge Jeep Ram Ltd. **At Renfrew Chrysler Dodge Jeep Ram we pride ourselves on delivering exceptional customer experiences in every aspect of our business. Our service department is the heart of our operation, and we’re looking for a professional, detail-oriented individual to join our team as a**Service Client Liaison (Cash...

  • Liaison Engineer

    4 days ago

    Calgary, Alberta, Canada De Haviland Aircraft of Canada Ltd Full time

    ProfileThe Liaison Engineer is responsible for dispositioning non-conformances, developing repairs and coordinating their implementation within the aircraft manufacturing environment.Key ResponsibilitiesProvide world class service and act as on-site engineering support for extended maintenance and modification programs involving DHC's products.  This...

  • Customer Service Representative

    4 days ago

    Calgary, Canada AgSource Full time

    Join our team at URUS as a Customer Service Representative and play a key role in supporting both our clients and sales teams! In this role, you'll act as a liaison between the company, its clients, and sales representatives ensuring a seamless and positive experience through prompt, professional, and effective communication. You’ll be the first point of...

  • Customer Service Representative

    5 days ago

    Calgary, Alberta, Canada Wesco Full time

    We are seeking a Customer Service Representative to join our team in Calgary As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Coast Appliances Full time

    Coast Appliances is a great place to work. We are an ambitious organization, investing in technology, process, and most importantly, dynamic PEOPLE! With an energized team that stretches across Canada, we are invested in growing our team members as we grow our business. Reporting to the Manager - Contact Centre, the Customer Service Representative - Contact...

  • Customer Service

    2 days ago

    Calgary, Alberta, Canada FMI Full time

    About Us FMi is a leading freight forwarding and logistics company, providing efficient and reliable solutions to businesses worldwide since 1996, with its headquarters in Calgary, Western Canada and in presence in Eastern Canada. FMi Logistics delivers dependable and damage-free transportation solutions and commercial warehousing solutions, saving your...

  • Customer Service Coordinator

    2 weeks ago

    Calgary, Canada Bento Sushi Full time

    Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience. **Locations and hours** - Alberta Food Factory: 1480 28st NE....

Customer Service Liaison

2 weeks ago

Calgary, Canada Renfrew Chrysler Full time

**Job description**

Renfrew Chrysler is currently looking for a qualified Service Liaison to our team. At Renfrew Chrysler, we are more than just a dealership, we are passionate about our product and take pride in the quality of our work. If you share our passion for delivering a world class customer experience, we would like to hear from you. As an energetic, goal oriented and customer focused Service Liaison at Renfrew Chrysler, you’ll have the opportunity to grow professionally in an environment that rewards commitment, enthusiasm and performance. We pride ourselves in providing a pleasant and honest service experience for our valued customers and our employees.

**Roles and Responsibilities**
- Greetings the customer, taking over the vehicle and checking the quality and accuracy of the customer and vehicle data (VIN, mileage, instrument cluster messages)
- Complete outbound phone calls for service reminders and campaigns.
- Schedule service appointments in an organized manner.
- Organize shop load and schedules to optimize work efficiency.
- Provide knowledgeable and credible information to customers.
- Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
- Support the Service Advisor staff in the Drive Thru with logistics, managing customer expectations and any other tasks as required.
- Assist Service Advisors with service consultations and gain understanding of how to accurately recommend and quote maintenance, diagnosis and repairs.
- Assist Service Advisors in generating repair orders efficiently based on customer workflow and appointments.
- Correspond with technicians and parts advisors when providing estimates.
- Defining & explaining the estimate time& cost to be expected
- Maintain consistent contact with customers while their vehicle is in for service.
- Review mechanical inspections and invoices with the customer at pick up to ensure transparency about related information.
- Ensuring the customer’s vehicle is in order, conveniently parked and properly cleaned

**Qualifications**
- Knowledge and passion for the automotive industry is a must
- Experience with ERA-IGNITE DMS Autopoint (MPI)
- One year of service advisor or service appointment coordinator experience considered an asset.
- Ability to be self-motivated and complete tasks in a timely manner.

Renfrew Chrysler welcomes your interest in this opportunity. Interested applicants please respond to this ad. No calls & no walk-ins please. We thank all applicants for their interest, only those under consideration will be contacted.

“We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.”

**Job Types**: Full-time, Permanent

**Salary**: $36,000- $48,000 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

**Experience**:

- service advisor
- customer service

**Salary**: $36,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Calgary, AB T3C 3N4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person