Team Manager/operations Manager

6 days ago

Dartmouth, Canada BOYNECLARKE Full time

**Why this role?**

We are seeking a highly motivated and ambitious leader to join our Business Law team as an Operations Manager. If you have a passion for helping a team succeed, identifying efficiencies, and inspiring people, this is the role for you.

**Core Duties and Responsibilities**

In this role, you will lead a team of highly skilled Paralegals and Legal Assistants within our Business Law team. You will work collaboratively with the Practice Group Lead, Director of Operations, and other stakeholders to ensure the delivery of exceptional client service through workflow management and process optimization.

**Responsibilities will include**:

- Working with employees and other stakeholders to coordinate proper resource allocation and workflow;
- Coaching, training, and mentoring a skilled team of Legal Assistants and Paralegals;
- Managing a team of 20+ individuals including scheduling, employee feedback, and performance management support;
- Delivering on practice team and firm objectives;
- Recommending and implementing process improvements and operational efficiencies;
- Leveraging outstanding interpersonal skills to foster and maintain successful and influential relationships with team members and various stakeholders; and,
- Supporting and providing operational insight into the hiring and onboarding process of new employees.

**Qualifications and Skills**

**To be successful, you possess the following qualifications and skills**:

- Minimum of 3-5 years of supervisory experience;
- Direct experience in improvement initiatives whether small or large;
- Outstanding verbal and written communication skills with a demonstrated ability to be patient, empathetic, and understanding;
- Passion for creating and fostering a culture of recognition;
- Exceptional attention to detail and proven organization skills;
- Ability to prioritize and handle multiple deadlines;
- Critical thinking coupled with strong problem-solving skills;
- Excellent team player who contributes positively to the team culture; and,
- Superior computer skills, specifically Microsoft Word, Outlook, and Excel, with the ability to learn new software quickly.

**Why BOYNECLARKE LLP?**

We are a dynamic, fast-growing, full-service law firm located in downtown Dartmouth with spectacular views of the Halifax Harbour. We understand that the success and well-being of our clients and our colleagues is often rooted in our shared community, which is why we are deeply invested in giving back. We strengthen and support our commitment to community through various programs and initiatives including volunteer time programs, employee-driven initiatives, and monthly community giving to employee-selected charities.

We also understand that work-life integration, health, and wellness play an important role in our team’s ability to be successful and maintain a vibrant working environment. Through social activities, financial literacy programs, fitness classes, wellness subsidy program, and committee-driven initiatives, our colleagues thrive at BOYNECLARKE (and they have for over 50 years).

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