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Barista / Server

2 weeks ago

Hamilton, Canada SYNONYM Full time

**Overview & Opportunity**
Synonym is a vibrant day-and-night café, resto-bar, and bookshop located on James St. North, Hamilton, celebrating art, design, and culture. We offer specialty coffee, a from-scratch menu, low-intervention wine, craft beer, and a curated collection of art books. We are seeking an enthusiastic front-of-house professional with a solid specialty coffee background to join our team immediately as we gear up for an exciting season in the James North neighborhood.

**Responsibilities**
- Teamwork_
- Bring a positive, collaborative attitude to work, supporting peers and contributing to a welcoming environment.
- Service_
- Provide a warm, welcoming experience to guests, following service flow guidelines.
- Maintain comprehensive knowledge of the full menu, including rotating wine, craft beer, and the bookshop selection.
- Take ownership of the front-of-house (bar, seating area, bookshop), creating a memorable experience for guests.
- Handle guest orders at the counter and tables, inputting accurately into the POS system.
- Product Preparation_
- Prepare and serve a variety of espresso-based drinks, pastries, and other beverages quickly and consistently.
- Serve wine and beer, assist with food running, and package books according to brand standards.
- Proactively address any guest concerns to enhance their experience.
- Environment_
- Routinely clean front-of-house areas (bar, tables, floor, equipment, etc.) and replenish supplies (cream, sugar, to-go packaging).
- Report any potential safety hazards and operational inconsistencies to the manager on duty.
- Follow opening, mid-day, and closing procedures, signing off duties upon completion.
- Other Responsibilities_
- Support Synonym’s events and other assigned duties as needed.

**Qualifications**
- 1+ year of specialty coffee experience in a café/restaurant/bar setting
- Smart Serve Certified; Food Safety Certification preferred
- Legally eligible to work in Canada
- Downtown Hamilton location; flexible hours, full-time or part-time available
- Two industry references required

Join us in creating an exceptional experience for our guests and community

**Job Types**: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person