Freight Broker Dispatcher

4 days ago

SaintHubert, Canada Roch Logistics Full time

We are seeking a highly motivated and results-driven **Freight Broker Dispatcher / Logistics Coordinator** to join our growing team near Montreal. This pivotal role is the engine of our transportation network, responsible for the efficient planning, dispatching, and tracking of FTL and LTL shipments across North America. If you thrive on negotiation, problem-solving, and managing complex logistics to drive profitability, we want to hear from you. **1. Dispatch & Load Planning (The "Dispatcher" Aspect)** - **Carrier Sourcing & Negotiation**: Proactively source, qualify, and negotiate rates with carriers for full truckload (FTL) and less-than-truckload (LTL) shipments using various load boards (e.g., Loadlink), internal databases, and direct calls. - **Dispatch Execution**: Clearly and accurately dispatch load information to carriers/drivers, including pick-up/delivery schedules, special instructions, and required documentation (BOLs, customs paperwork). **2. Coordination & Tracking (The "Logistics Coordinator" Aspect)** - **Real-Time Monitoring**: Utilize Transportation Management Systems (TMS) to track and trace all in-transit freight, providing proactive updates to internal teams and clients. - **Issue Resolution**: Act as the first point of contact for issues that arise during transit (delays, breakdowns, border/customs challenges), implementing swift and effective contingency plans. - **Documentation & Compliance**: Ensure all required logistics documentation (proof of delivery, bills of lading, customs clearances) is accurately processed and maintained. **3. Financial & Administrative** - **Rate Management**: Maintain accurate carrier rates and log all shipment details and costs within the TMS. - **Bilateral Communication**: Foster and maintain strong working relationships with carriers, customers, and customs brokers to ensure smooth operations. **Essential Requirements** - **Bilingualism**:Fluency in both French and English (verbal and written) is important** to effectively communicate with carriers, drivers, and partners across Quebec, Canada, and the United States. - **Technical Proficiency**: Strong working knowledge of a TMS, Office, and load boards. - **Logistics Knowledge**: Solid understanding of North American freight lanes, Hours-of-Service (HOS) regulations, and cross-border customs procedures. - **Soft Skills**: Exceptional negotiation, communication, and multi-tasking abilities in a high-pressure, fast-paced environment. **Considered Assets** - Studies in Logistics, Supply Chain Management, Communications, or a related field. **Why Join Our Team in Montreal?** - **Impactful Role**: Play a critical role in the success and growth of our logistics operation. - **Comprehensive Benefits**: Health benefits, paid time off, and opportunities for professional development. - **Dynamic Culture**: Join a collaborative and energized team environment. **Job Types**: Full-time, Permanent Pay: $45,000.00-$65,000.00 per year **Benefits**: - Casual dress - Company events - Dental care - Extended health care - Life insurance - On-site parking - Paid time off - Vision care - VRSP Work Location: In person

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