Service Technician

2 weeks ago

Concord, Canada HOME COFFEE SOLUTIONS - 132 Jardin Drive, near York University Full time

The Service Technician - to repair and perform periodic preventive maintenance on Espresso, Brewing, Grinding and Water Filtration systems. The Service Technician is responsible for maintaining customer relationships in their territory by following basic business integrity practices.

**Responsibilities**:

- Repair new and used machines in accordance with a fast-paced roll-out schedule
- Emergency on-site technical support for the GTA and southern Ontario
- Covering other service areas as needed
- Customer Equipment and Recipe training (Barista Experience helps)
- Troubleshooting and repair of mechanical, electrical, hydraulic and electronic systems
- Technical support of our national service partner network
- Spare parts department management

**Requirements**:

- Technical degree required
- Ability to work on commercial espresso, coffee brewing, coffee grinding and water filtration systems.
- Previous field service experience in a similar field required
- Electronics, appliance technician or other related degree preferred
- Excellent troubleshooting skills and mechanical aptitude
- Skilled with the use of test instruments such as multimeters
- Superior customer service skills
- Professional attitude and appearance
- Ability to work independently and organize own activities
- Must be able to work on your own.
- Ability to communicate clearly both verbally and in writing
- Must be able to regularly lift up to 25 lbs and occasionally up to 70lbs
- Experience in the coffee industry is helpful, but not required
- Must be able to drink coffee as the final step is the quality evaluation of dispensed coffee (taste and appearance)

**Benefits and why to work with us**:

- Our progressive environment offers competitive wages
- Discounts for you and your family on all products and merchandise we sell.
- Our friendly and excellent team will make you feel at home

If you are interested in a challenging opportunity with a world-class Espresso Machine power team, we want to hear from you.

**Salary**: $18.00-$31.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
We are very concerned about the safety, health and well-being of our customers, employees, partners and families. We have set up assessment and risk management teams to closely monitor recommendations by Health Canada, the Ontario Ministry of Health

Ability to commute/relocate:

- Home Coffee Solutions, 132 Jardin Drive, Unit 5, Concord, Ontario, Canada. L4K 1X9: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Appliance Technicians: 2 years (preferred)

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $17.15-$31.69 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Concord, ON L4K 1X9: reliably commute or plan to relocate before starting work (required)

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