Bulk Clerk

**Bulk Clerk Associate**

**Reports To**:Bulk Lead, and Store Manager

Imagine a community where **local producers** come together to bring **healthy, wholesome food** to our tables. As we continue to grow in Alberta, Amaranth is excited to welcome new team members who share our **passion for wellness and sustainability**.

Being part of the **Amaranth community** means showing **courtesy**, **efficiency**, and a strong **team spirit**. Our **Bulk Clerks** play a key role in maintaining a clean, organized, and well-stocked bulk department, helping create a **positive experience** for every customer.

We’re looking for individuals who care about **healthy living**, enjoy **working with food**, and take pride in **attention to detail**. People who are **hands-on**, **reliable**, and eager to **keep things running smoothly** behind the scenes, while also delivering great service on the floor.

At Amaranth, we’re not just building a team, we’re building a **community**. If you’re ready to bring your **energy and purpose** together, join us and help create a lasting impact, one **organized bin** and **happy customer** at a time.

**JOB DESCRIPTION**

**Job Title**: Bulk Clerk **Department**: Bulk

**Reports to**: Store Manager, Bulk Lead

**Direct Reports**: None

**Position Overview**:
The Bulk Clerk plays an essential role in supporting the daily operations of the Bulk Department. This position contributes directly to Amaranth’s mission of providing an outstanding experience every day by ensuring bulk bins are **clean**, full, properly labelled, and compliant with food **safety standards**. The Bulk Clerk helps maintain a well-organized, engaging bulk section while delivering **friendly**and knowledgeable customer service.

At Amaranth, our mission is to provide an outstanding experience every day, one person at a time. The Bulk Clerk helps deliver on this mission by creating a welcoming, well-stocked, and safe bulk shopping environment that builds customer trust and loyalty.

**Values**:
Amaranth is a values-driven organization, starting with how we hire through to how we measure success. Our core values include:

- We are Welcoming
- We Serve Others
- We Seek First to Understand
- We are Solution-Oriented and Growth Focused
- We are Accountable
- We Value Sustainability

**Priority Accountabilities**:
These are the outcomes the team member is accountable for, as outlined in the accountability chart. These outcomes include:

- **Customer Service**: Deliver friendly, helpful, and proactive customer service. Assist customers with product selection, location, and repack inquiries.
- **Shelves Full and Organized**: Ensure bulk bins and shelves are clean, clearly labelled, properly rotated, and well stocked with accurate pricing.
- **Quality Control**: Follow best practices for FIFO rotation, date checking, and food handling to uphold health and safety standards.
- **Build Trust**: Maintain high standards of cleanliness, reliability, and clear communication with customers and team members.

**Secondary Accountabilities**:
These accountabilities support the effective completion of the Priority Accountabilities:

- Support other departments during peak times (e.g. receiving, stocking).
- Maintain store cleanliness, including mopping, sweeping, and general tidying.
- Assist with POS operations and customer transactions as needed.
- Participate actively in training, meetings, and cross-department support.

**Tactical Responsibilities**:
These are the processes that the team member is responsible for executing:

- Receive, verify, and stock bulk shipments accurately.
- Repackage bulk items following food safety protocols and labelling requirements.
- Stock, down-stock, rotate, and clean bins, scoops, and containers as per schedule.
- Maintain clear signage, pricing, and allergen labelling for all bulk items.
- Handle special orders and credits in a timely, professional manner.
- Process transfers between locations accurately and promptly.
- Monitor inventory levels and communicate low stock or quality concerns to the Bulk Lead.

**Qualifications and Attributes**:

- Excellent communication skills and a positive, team-focused attitude.
- Strong attention to detail, cleanliness, and safety practices.
- Familiarity with natural and organic foods or bulk food handling is an asset.
- Food Handling Safety certification is an asset (or willingness to obtain).
- Intermediate computer skills, especially for inventory systems, are an asset.
- Ability to follow procedures and work independently or collaboratively.

**Time Requirements**:

- Full-time or part-time hourly position.
- Flexible working availability, including days, evenings, weekends, and shift coverage as needed.
- Entitled to a 30-minute unpaid meal break for shifts longer than 5 consecutive hours.

**Basic Physical Requirements**:

- Stand for extended periods of time.
- Walk, bend, twist, reach above and below shoulders.
- Use mops, brooms, cleaning supplies, car