Medical Receptionist

2 weeks ago

Peterborough, Canada Peterborough Family Health Team Full time

A family medicine clinic in Peterborough requires a medical receptionist with the ability to work in a team based environment.

You will be an integral part of a multi-disciplinary team who works co-operatively within an established family practice and with all members of the health care team. Seeking a full-time medical secretary. The medical secretary will be responsible for numerous administrative tasks in the front of the office including many patient-facing responsibilities. This job involves a fair amount of multi-tasking, and requires a high level of professionalism. Consequently, we are looking for a professional with excellent communication skills who can work effectively in a busy team-based environment.

**Hours**

Hours of service are pre-established per service contract. Details of how the hours will be worked are to be established and mutually agreed upon with the physician(s). Any variation from the established schedule shall not negatively impact upon the provision of service to the patient population.

**Medical Receptionist Responsibilities**
- Greet patients upon arrival, sign them in and gather any other necessary data
- Schedule appointments for new and recurring patients based on physician availability
- Maintain patient records and management of incoming/outgoing documents
- Frequent review of messages and prompt response
- Call patients to remind them of upcoming appointments
- Assist patient in scheduling testing for off-site services or specialist consults
- Process payments from patients for uninsured visits
- Bring patients into clinic rooms and basic set up when the nurse is absent
- Ability/flexibility to work some evenings for After Hour Clinics
- Good knowledge of medical terminology

**Medical Receptionist Skills**
- Minimum of three years of experience in Family Practice Medicine an asset
- Professional, articulate with excellent communication skills
- Attention to detail with meticulous record keeping skills
- Ability to multitask essential
- Excellent computer skills with experience in medical software
- Thorough understanding of medical terminology
- Understanding of OHIP billing and asset
- Ability to triage
- Ability to work in a team environment
- Understanding of preventative care billing structure within the Family Health Team model is an asset.
- Understanding of our community resources an asset

**Qualifications**
- Completion of Medical Administration Diploma or medical experience.
- Experience in telephone triage in a primary care setting
- Knowledge of and working experience with Electronic Medical Records such as PS Suites
- Excellent verbal and written communication skills
- Ability to work co-operatively as a member of the Greater Peterborough Family Health Organization
- Hours: Monday to Fridays, including some weekends
- Expected start date: Immediately
- Job type: Contract to Jul 2, 2025
- Salary Range: $20.00- $23.00 per hour

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