Service Advisor

2 weeks ago

Whitby, Canada Alpha Auto Group- Ontario Hyundai Full time

Are you ready to rev up your career with Alpha Auto Group (AAG)? Buckle up, because we're not your average auto group - we're a turbocharged team of car enthusiasts dedicated to providing an unforgettable customer experience

At AAG, our passion for cars is matched only by our dedication to delivering an unforgettable customer experience. As a customer centric organization, AAG’s mission is deeply rooted in providing a best-in-class customer experience with our customers at the heart of all of our decision making.
- **Please know that the full compensation listed for this position is dependent on a commission-based bonus structure. The salary range mentioned in the job posting represents the potential earnings of this role.**_

**Responsibilities**
- Work directly with customers and technicians to ensure that there is ongoing communication and effective operations within the service department.
- Work under timelines without compromising quality of work.
- Handle all customer service related questions and concerns with a genuine intent to advise and help solve their problem.
- Build strong rapport with customers and create a customer base through effective contact methods that make sense for the customer, including inbound and outbound telephone calls.
- Considerate of the customer experience, willing to consistently commit to following through with prospecting calls and follow-up with customers within specific time frames.
- Work with KPI’s to determine areas of high and low performance and interest in continuous personal and professional growth.

**Qualifications**
- High attention to detail/organization/time management and able to work with mínimal supervision.
- Knowledge of automotive servicing methods.
- Desire and excitement to work in a team-based environment and work collaboratively towards common goals.
- Deep passion and interest in human centered customer experiences.
- Comfort working with all levels of staff and customers.
- Highly effective communicator (written and verbal), interpersonal and negotiation skills in order to work with customers, colleagues and numerous outside suppliers and stakeholders.
- Adapt quickly to changing priorities and conditions.
- Growth mindset - open to continuous coaching, feedback and support in development.
- Proficient in Microsoft Office Applications. (Excel, Word, Outlook)
- 1-2 years of experience in a dealership environment is preferred but not required.

Pay: $40,000.00-$95,000.00 per year

**Experience**:

- Service Advisor: 2 years (preferred)
- Customer Service: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

  • Automotive Service Advisor

    2 weeks ago

    Whitby, Canada 411 DRIVES SERVICE & PERFORMANCE Full time

    Job Title: Automotive Service Advisor **Responsibilities**: - Greet customers and provide them with a positive experience - Listen to customer concerns and accurately document them - Conduct vehicle inspections and provide recommendations for necessary repairs or maintenance - Prepare accurate estimates for repairs and communicate them to customers -...

  • Service Advisor

    5 days ago

    Whitby, Canada Whitby Oshawa Honda Full time

    **Service Advisor** **Do you have a positive attitude and want to be part of an award winning team?** **Whitby Oshawa Honda is currently seeking an experienced Service Advisor to join our service department.** In this role you will be responsible for: - Greeting customers as they arrive for their service - Checking in customer vehicles and making note of...

  • Automotive Service Advisor

    2 weeks ago

    Whitby, Canada Babin's Automotive Full time

    Now Hiring: Experienced Service Advisor (Full-Time) We’re looking for an **Experienced Service Advisor** who knows how to keep things moving. From first contact to final invoice, you’ll be the go-to for customers and a vital link between the customers and the shop floor. If you’re organized, confident, and thrive in a fast-paced environment, this is...

  • Junior Service Advisor

    2 weeks ago

    Whitby, Canada Whitby Oshawa Honda Full time

    **Service Advisor** **Do you have a positive attitude and want to be part of an award winning team?** **Whitby Oshawa Honda is currently seeking a Junior Service Advisor to join our service department.** In this role you will be responsible for: - Greeting customers as they arrive for their service - Checking in customer vehicles and making note of their...

  • Reception / Service Advisor

    3 days ago

    Whitby, Canada Babin's Automotive Full time

    **Job Summary** We are seeking a motivated and detail-oriented Reception / Junior Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional support and assistance while ensuring their needs are met efficiently. You will work closely with both customers and internal teams to facilitate...

  • Automotive Service Advisor

    7 days ago

    Whitby, Canada Monroe Auto Full time

    This is an Automotive Service Advisor/Customer Service Representative position. We are looking for an enthusiastic, self-motivated, mature individual to join our team of professionals. Monroe Auto is a well-established, busy, family-owned, and operated automotive company. We are a "one-stop" automotive shop specializing in auto glass, hitches, general...

  • Service Advisor

    1 week ago

    Whitby, Canada GP Bikes Full time

    GP Bikes is seeking an individual who loves motorcycles, has strong customer satisfaction skills and a desire to work in a fast paced environment. Experience in a relating field, quality of work, punctuality, reliability and attention to detail are a must! In this position, you are responsible for booking appointments, facilitating and quoting customer...

  • Impactful Employment Services Advisor

    1 week ago

    Whitby, Canada JHS Durham Full time

    A local employment services provider in Whitby is seeking an Employment/Employer Advisor for full-time work to provide client-centered employment services. The role involves conducting assessments, job development, and case management to support clients in securing employment. Applicants should have post-secondary education and experience in counselling,...

  • Service Advisor

    7 days ago

    Whitby, Canada GP Bikes Inc. Full time

    **Overview**: GP Bikes is seeking an individual who loves motorcycles, has strong customer satisfaction skills and a desire to work in a fast paced environment. Experience in a relating field, quality of work, punctuality, reliability and attention to detail are a must! In this position, you are responsible for booking appointments, facilitating and quoting...

  • Automotive Service Advisor

    1 week ago

    Whitby, Canada Audi Durham Full time

    **Audi Durham** is looking for an experienced Automotive Service Advisor to become part of an amazing team! Family owned and operated since 1972, Audi Durham offers competitive compensation package, discounts on new and pre-owned Audi's, and much more! **Benefits of our dealership include**: - State-of-the-art, new high efficiency shop - Strong focus on...