General Manager, Howe Sound Inn
1 week ago
Job description
Who We Are
Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality, offerings and general hospitality.
There is something to offer for every type of guest; whether you’re looking for an upscale dining experience, a comfortable place to rest, a liquor store with impeccable selection, a beautiful course to swing some golf clubs, a lively night club or an exciting bar to catch the game, Viaggio Hospitality Group is yours to explore, enjoy and create lasting memories. Some notable establishments are the Downtown Moda Hotel, Ancora Waterfront Dining & Patio, Howe Sound Brewing, Viti Wine & Lager and Birchbank Golf Course.
The Opportunity
The General Manager will oversee the day-to-day operations of the restaurant including sales, fiscal operations, accounting, recruitment, and maintenance of the building and equipment. Additionally, the AGM will be responsible for managing the revenue with the goal being to exceed budget and preserve cost-effectiveness and profitability in agreement with company policies.
What You’ll Do
- Work with other managers to recruit, orient, train, and schedule shifts for new employees.
- Oversee restaurant staff performance, ensuring quality dining.
- Empower staff to take initiative to drive sales and repeat business.
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
- Work the floor and converse with customers to ensure they are receiving a high level of service.
- Encourage customer feedback and comment cards.
- Ensure that all products (food and liquor) are entered into both the POS computer and --Optimum Control and are being sold within budget.
- Establish urgency and initiative throughout the business.
- Ensure a food-safe organization through labelling, rotating, sanitation, and cleanliness of operations in both FOH and BOH
- Motivate employees to greater levels of productivity.
Perform other duties as assigned.
What You Have
- 3+ years of experience in a restaurant management position and proven ability to manage and maintain the highest service standards.
- Decision-making skills, process improvement, strategic planning, verbal communication, customer focus, management proficiency, managing profitability, and quality focus.
- Strong knowledge of wine and cocktails with minimum WSET 2 or equivalent
- Proven ability to grow the business, increase sales and drive traffic, all while improving the guest experience.
- Must be legally authorized to work in Canada to be considered.
Why You’ll Love Working with Us
Competitive salary
Paid vacation
Competitive extended health and dental benefits plan
Career development and opportunity for advancement
**Job Type**: Full-time
**Benefits**:
Dental care
Discounted or free food
Extended health care
Paid time off
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