Customer Service Advisor

2 weeks ago

Regina, Canada Capital Automotive Group Full time

Universal Collision Centre has a fantastic opportunity for an outgoing and passionate individual. We need a **Customer Service Advisor (Automotive)** - could this opportunity be the one for you?

With the goal of providing exceptional customer service, this role is responsible for providing support to UCC customers in the body shop. Join us in creating a friendly and dynamic atmosphere for our customers and colleagues

**The Job**:

- Process claims and work orders, prepare correspondence, and fulfill customer needs to ensure the highest level of satisfaction
- Offer an efficient, courteous, professional experience for our customers, while being adaptable to their needs
- Communicate with insurance companies on a regular basis regarding coverages, deductibles, etc.
- Manage and maintain body shop rental fleet including billings to the insurance company
- Book appointments for both repairs and estimates, with a good understanding of the insurance process
- Explain completed repairs to the customer
- Collect payment owed to Universal or to insurance companies

**The Qualifications**:

- Minimum 2 years’ experience in customer service
- Experience in a body shop environment would be a definite asset
- Friendly, empathetic, and dynamic; attentive and able to build a relationship of trust with the client
- Excellent communication, interpersonal, and organizational skills
- Sound decision-making and problem-solving abilities
- Ability to prioritize and maintain professionalism during high-volume periods
- Self-motived with the ability to work collaboratively in a team environment
- Working knowledge of body shop software such as Mitchell is an asset
- Valid driver’s license with a clean driving record

Our organization stands out among the rest - we truly value our people and their contributions. We offer challenging, meaningful work in a dynamic environment, exceptional leadership and mentorship opportunities, and the support to succeed. We are a passionate group, and our growth plan will result in continuous advancement opportunities. Join us and ignite your career
- *We thank all who apply; however, only those selected for an interview will be contacted*_

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift

Work Location: One location

  • Service Advisor

    4 days ago

    Regina, Canada On Time Service Corp Full time

    Job description As a Retail Sales & Service Advisor for our watch & jewellery service center in Hudson’s Bay, your duties include: - watch battery installation, - strap & band installation and adjustments - minor on-site repairs - assess customer needs and offer appropriate service advice - encourage sales in a manner which ensures quality and effective...

  • Customer Service Advisor

    6 days ago

    Regina, Canada Driving Change Automotive Group Full time

    Customer Service Advisor - Automotive Salary Range $35,000-$75,000 Annually This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group opportunities are endless. This Regina Ford Dealership is pleased...

  • Customer Service Advisor

    7 days ago

    Regina, Canada Driving Change Automotive Group Full time

    Customer Service Advisor - Automotive Salary Range $35,000-$75,000 Annually This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group opportunities are endless. This Regina Ford Dealership is pleased...

  • Customer Service Advisor

    7 days ago

    Regina, Canada Bennett Dunlop Ford Full time

    **Customer Service Advisor - Automotive** **Salary Range $35,000-$75,000 Annually** This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group opportunities are endless. This Regina Ford Dealership...

  • Customer Service Advisor

    4 days ago

    Regina, Canada Driving Change Automotive Group Full time

    **Overview**: **Customer Service Advisor** **Location: Bennett Dunlop Collision** **Salary: $40,000-$50,000 per year (Dependent on qualifications)** This is an exceptional time to join one of Canada’s Best Managed Companies! Step into your future with a progressive, high performing Automotive Dealer Group. If you’re ready for...

  • Customer Service Advisor

    4 days ago

    Regina, Canada Universal Collision Center (Regina) Full time

    Company: Universal Collision Center (Regina) At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence,...

  • Customer Service

    7 days ago

    Regina, Canada On Time Service Corp Full time

    **WATCH & JEWELLERY SERVICE - HUDSON'S BAY REGINA - CORNWALL CENTRE** As a Retail Sales & Service Advisor for our watch & jewellery service center in Hudson’s Bay, your duties include: - watch battery installation, - strap & band installation and adjustments - minor on-site repairs - assess customer needs and offer appropriate service advice - encourage...

  • Customer Service Advisor

    4 days ago

    Regina, Canada Driving Change Automotive Group Full time

    Collision Centre Service Advisor **Location**: Regina, SK Salary - Starting at $35,000 - $65,000 This is an exceptional time to join one of Canada’s Best Managed Companies! Step into your future with a progressive, high performing Automotive Dealer Group. If you’re ready for something new & exciting, the Driving Change Automotive Group might be the fit...

  • Service Advisor

    2 weeks ago

    Regina, Canada Capital Ford Lincoln Full time

    **Then we have a Permanent Full-time position open for a professional individual like yourself. We are looking for a Service Advisor** **The Service Advisor will be responsible for scheduling service work in the service department and for presenting recommended or required services to customers. He or she will act as the dealership's first-line customer...

  • Customer Accounts Advisor

    7 days ago

    Regina, Canada Aaron's Full time

    **Customer Accounts Advisor** **Hiring Range Minimum to Maximum: $13.50 - $14.25** **_ This position is also eligible for incentive pay based on performance._** Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are...