Booking Officer

2 weeks ago

Halifax, Canada Nova Scotia Health Authority Full time

**Req ID: 193073**
**Location: Central Zone, Victoria Building - QEII**
**Department: OPCZ ENDO Central Booking CCZ**
**Type of Employment: Permanent Hourly FT (100%) x 3 Admin Professional Positions**
**NSGEU** **Admin Professionals Position**
**Posting Closing Date: 16-Sep-25**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

**About the Opportunity**:
The Booking Officer is responsible for the efficient and effective scheduling/booking of Endoscopy room time as well as the efficient management of hospital beds and services for optimum patient flow. Acts as a liaison with various departments including Endoscopy, physician/surgeons and their offices, clinics, nursing units, Patient Flow Managers & Emergency Department. Responsible for booking patients for inpatient/outpatient procedures, as well as the maintenance of the waitlist. Responsible for contacting patients via telephone/mail out regarding procedures dates and required preparations. This position will work in close collaboration with the Central Zone Endoscopy Wait List Manager.

**About You**:
We would love to hear from you if you have the following:

- Grade XII or equivalent required
- Business/administrative/secretarial program required
- Two years of previous related work experience is required
- Medical Terminology course required
- Experience using PHS and STAR, preferably in an ambulatory care setting; Advanced PHS training preferred
- Computer experience (Windows, MS Office) and typing/keyboarding are required Minimum of 40 wpm with accuracy
- Excellent communication skills with patients, families, physicians, nurses and other hospital personnel
- Possess organizational skills necessary to integrate various aspects of department functions about patient in-hospital & surgical care
- Knowledge and ability to prioritize admissions by various levels of severity
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent full-time positions; 70 hours biweekly

**Compensation and Benefits**:
$25.19 - $28.08 Hourly

**Once You've Applied**

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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