Care Services Supervisor

7 days ago

Red Deer, Canada Red Deer Food Bank Society Full time

The Red Deer Food Bank is seeking a Care Services Supervisor to join the organisation in the new year.

The Red Deer Food Bank supports individuals and families in the community by providing access to nutritious food and healthy living. In addition, it operates a diverse range of social enterprise activities that support its mission of relieving hunger today, preventing hunger tomorrow.

This role will lead new and existing services offered to the Food Bank's clients. From leading client intake to supervising a new shopping model of food distribution, to developing programs to enhance the wraparound Care Services, this role will ensure a positive and caring client experience.

**Key Duties**:

- Meet with clients to identify needs, set goals, develop and implement personalised care plans, and assess eligibility for food assistance.
- Provide guidance and referrals to community resources such as employment, housing, health care, and financial support.
- Advocate for clients when engaging with service providers and agencies.
- Handle complex issues and client complaints, ensuring effective resolution.
- Create and implement workshops, programs, and outreach events as needed.
- Monitor and ensure food quality, safe food handling, and inventory flow in the grocery store.
- Create and maintain welcoming spaces that are safe and clean.
- Oversee daily operations of the Care Services area, ensuring staff and volunteers are scheduled as needed.
- Supervise staff and volunteers in their daily activities in the Care Services areas.
- Communicate needs between Care Services, the Warehouse, and Food Production.
- Model and ensure ethical practice, confidentiality, and respect in all client interactions.
- Maintain accurate records and documentation using computer and web-based programs, ensuring compliance with policies, procedures, and legal requirements.

**Qualifications**:

- A degree or diploma in social sciences, health, human services, or a related field. Registration with a relevant professional body would be highly regarded. A combination of education and work experience is preferable.

**Experience and Capabilities**:

- 3 to 5 years of experience in case management, systems navigation, and community support services, preferably in the Central Alberta region.
- 2 to 3 years of leadership experience supervising a diverse team of employees and/or volunteers.
- Must possess the ability to develop and maintain trusting, caring, non-judgmental and supportive relationships with clients, staff, and volunteers.
- Excellent communication, interpersonal, and advocacy skills, with the ability to deal with a wide range of people.
- Strong conflict resolution skills coupled with empathy and compassion and the ability to maintain composure under pressure.
- Must be proficient in the use of a range of computer and web-based programs. i.e. Microsoft 365, Google Workspace, Link2Feed.
- Safe Food Handling certification or a willingness to obtain upon hiring.

**Job Types**: Full-time, Permanent

Pay: $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care

Application question(s):

- Do you have a degree or diploma in social sciences, health, human services, or a related field?
- Do you have 2 to 3 years of leadership experience supervising a diverse team of employees and/or volunteers?
- Do you have 3 to 5 years experience in case management, systems navigation, and community support services, preferably in the Central Alberta region?

Work Location: In person

  • Lpn Supervisor

    2 weeks ago

    Red Deer, Canada Covenant Care Full time

    **About the Organization**: Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision making? The mission of Covenant Care and Covenant Living is to “continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life...

  • Supervisor

    2 weeks ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity:Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high quality meal service to patients, staff, visitors, and the community. This position will work within a supervisory team to support patient food service at...

  • Supervisor

    1 week ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program committed to providing nutritious, healthy, high quality meal service to patients, staff, visitors, and the community. This position works within a supervisory team to support patient food service at Red Deer...

  • Supervisor

    9 hours ago

    Red Deer, Alberta, Canada Alberta Health Services Full time

    Your Opportunity:Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high quality meal service to patients, staff, visitors, and the community. This position will work within a supervisory team to support patient food service at...

  • Health Care Aide

    6 days ago

    Red Deer, Canada Covenant Care Full time

    Villa Marie Casual HCA **About the Organization**: Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision making? The mission of Covenant Care and Covenant Living is to “continue the healing ministry of Jesus by serving with compassion, upholding...

  • Supervisor

    7 days ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: We are looking for a dynamic professional to join our Medical Device Reprocessing Team supporting Red Deer Regional Health Centre. Reporting to the Central Zone MDRD manager, the MDRD Supervisor will be responsible for providing direct supervision and operational support to MDRD staff. The supervisor plays a key role in the organization...

  • Clinical Supervisor

    2 weeks ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: The Clinical Supervisor will be in a key leadership role within the Red Deer Children's Addiction and Mental Health portfolio. Working closely with the Manager and other clinical supervisors, you will provide leadership, mentorship and support to the clinicians within the walk-in single-session program. This is an exciting opportunity to...

  • Service Supervisor

    6 days ago

    Red Deer, Canada Cilantro and Chive - Red Deer Full time

    **About Us**: Cilantro and Chive Red Deer, is a restaurant that prides itself on delivering exceptional service and delicious, local food in a welcoming atmosphere. We offer a curated selection of over 100 cans of craft beer and a dynamic, collaborative environment for both our guests and our team. Join us and be a part of a dedicated and passionate group of...

  • Clinical Supervisor

    2 weeks ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: Description: As a Clinical Supervisor, you will provide clinical supervision for a discipline, practice area or service sector supporting clinicians to provide excellence in professional practice and enable quality, patient and family-centered care. In this clinical leadership role, you will provide clinical supervision to staff providing...

  • Patient Food Services Supervisor: Healthcare Operations Lead

    1 week ago

    Red Deer, Canada Alberta Health Services Full time

    A leading healthcare organization is seeking a Supervisor in Patient Food Service to oversee operations at Red Deer Regional Hospital. This role involves supervising frontline staff, managing food and supply expenses, and ensuring quality meal service to patients. Candidates should have a post-secondary degree in Nutrition or Food Service Management and at...