Product Consultant

**POSITION | Gastown Product Consultant**
**You are the root of our success as a brand. You will be educated and trained to support your delivery of an unparalleled consumer experience to our guests. You will learn current product education while creating an authentic community and new cannabis culture.**

Your cannabis training will prepare you for various interactions within Marigolds, as well as, out in the cannabis community. Throughout your adventure in Marigolds you will become a leader in a new and emerging cannabis community and culture. Your cannabis education will serve as a foundation to flourish, share product knowledge and cultivate a community that embraces everyone.

**YOUR ROLE**
- You provide cannabis education for every guest, while creating an inspired community and culture in, and out of the store
- You are consistently educated in the most current cannabis knowledge and equipped to deliver a top quality experience
- You may be required to receive and process cannabis orders via the LDB involving: unpacking, counting, re-stocking, quality assurance and disposing of cannabis as necessary according to Federal regulations. All training will be provided
- You will unpack orders and re-stock for inventory as required (boxes will not exceed 30lbs)
- You may be responsible for daily inventory management including: required reporting, receiving, processing, restocking + destocking, and visual merchandising
- You play a vital role in preparing and maintaining the environment each day, to ensure a clean, well-stocked, safe and happy environment for all, as well as, closing the environment as outlined by Management
- You prepare orders for consumers and ensure all purchased products are sealed and placed in carry bags
- You ensure that cannabis products are never opened on store premises. Any and all flower used for merchandising display purposes will be properly recorded, opened, displayed and destroyed according to Federal regulations by Management only
- You will be trained and will utilize the Point of Sale system to accurately and efficiently process guest transactions, payments, refunds/exchanges and gift cards
- You will use hand held mobile devices to access and order product for guests within the store only
- You will be trained in the following: Federal, Provincial and Municipal regulations relating to cannabis legalization, Marigolds’ SOP (Standard Operating Procedures), Safety Policies and Procedures. Your work will be in partnership with your team and surrounding community to ensure a safe and responsible environment for all
- You are encouraged to build relationships within the legal cannabis industry in Marigolds environment, and with guests during their visits to Marigolds
- You will learn, and know, about Licensed Producers and their brands, and become familiar with news in the cannabis industry
- Under the direction of the Store Manager/Assistant Manager/Key Holders, you will perform and complete additional projects, duties, and assignments as required and/or by request within Federal, Provincial and Municipal regulations
- You may be required to drive company vehicles to and from the store for Delivery orders

**YOU'LL LIKE IT HERE IF**
- You have a passion for customer service and delivering an exceptional experience for all guests
- You integrate fun and joy as a way of being and working (AKA you don’t take yourself too seriously)
- You acknowledge the presence of choice in every moment and take personal responsibility for your life
- You possess an entrepreneurial spirit and continuously innovate to achieve great results
- You communicate with honesty and kindness, and create the space for others to do the same
- You lead with courage, knowing the possibility of greatness is bigger than the fear of failure
- You foster connection by putting people first and building trusting relationships
- You are able to maintain a positive attitude while you are at work
- You come in to each shift with the intention of improving the store, yourself and those around you
- You have the desire to make a career out of the Regulated Cannabis market

**MUST HAVES**
- All Product Consultants must complete the British Columbia Selling It Right Certification to legally work at Marigolds Cannabis
- All Product Consultants must meet the needs of the brand, store location and business, which may evolve over time. Marigolds’ Management will guide and lead the direction and needs throughout Marigolds’ growth
- Marigolds operates seven days a week from 9:00 AM to 11:00 PM. The schedule will include a combination of shifts including: opening, closing, swing shifts and special event shifts. Availability is important and understanding of retail work days and hours is a must. Marigolds also believes in balance, and will work as a team to ensure everyone is respected and life is manageable to the best of our ability
- Marigolds reserves the right to make adjustments and modify the schedule and/ or availability