Service Advisor
2 weeks ago
**Responsibilities**:
- Be able to explain repairs to customers.
- Schedule appointments for customers.
- Improve customer satisfaction.
- Work with customers in a busy environment.
- Communicate with customers over the phone.
- Interpret technical information for laymen.
- Self motivated
- Communicate with suppliers over the phone/through websites
- Order parts
- Communicate customer issues to mechanics
- Must Be able to multi task
- Ability to successfully Move jobs around based on different timelines for parts deliveries and customers/shop schedule
Schedule:
- 8 hour shift
Application question(s):
- Are you able to answer multiple phone lines at the same time as dealing with in person customers?
**Experience**:
- service advisor: 2 years (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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