Service Advisor

1 week ago


London, Canada Neighbourhood Auto Plus Full time

**Responsibilities**:

- Be able to explain repairs to customers.
- Schedule appointments for customers.
- Improve customer satisfaction.
- Work with customers in a busy environment.
- Communicate with customers over the phone.
- Interpret technical information for laymen.
- Self motivated
- Communicate with suppliers over the phone/through websites
- Order parts
- Communicate customer issues to mechanics
- Must Be able to multi task
- Ability to successfully Move jobs around based on different timelines for parts deliveries and customers/shop schedule

Schedule:

- 8 hour shift

Application question(s):

- Are you able to answer multiple phone lines at the same time as dealing with in person customers?

**Experience**:

- service advisor: 2 years (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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