Administrative Agent

4 days ago

SaintSauveur, Canada Les Ymca Du Québec Full time

Be the Spark
Do you want your talent to have a positive impact on the people you work with? Are you seeking new ways to maximize and develop your expertise? Do you want to work in an environment where people come first? We have an opportunity for you, because here, you can be the spark.
Every day, more than 1,200 people work with the YMCAs of Québec network, providing a variety of services that create positive change in people’s lives.
Camp YMCA Kanawana is the oldest summer overnight camp in Quebec and offers both traditional and progressive camp programs based on the values of the YMCA. Employees live on-site for the full summer season, from June to August. The salary includes meals, lodging, and round-trip transportation from Montreal to camp. However, it is possible to be a non-residential staff member for this position.
The Challenge We Offer
- Supervise camper and visitor arrival and departure procedures (preparing lists for the first and last day, tracking transport changes, coordinating airport pickups).
- Handle and redirect client and institutional inquiries in an efficient and timely manner.
- Perform data entry: process registration changes, cancellations, and payments.
- Manage customer service duties: answer calls and redirect them as needed.
- Oversee and manage lost and found items: contact parents or guardians when labeled items are found and coordinate pick-ups.
- Receive deliveries, collect mail, and distribute it.
- Maintain and restock the front office throughout the summer.
- Prepare take-home packets for campers, including labeling t-shirts, organizing envelopes with camper evaluations, cabin group photos, and other relevant materials provided by the resource team.
- Manage the on-site souvenir shop (inventory, purchasing, etc.).
- Provide high-quality customer service.
- Perform any other related tasks.

The Person We’re Looking For
- Ability to identify client needs through active listening.
- Capacity to multitask effectively.
- Strong organizational skills and attention to detail.
- Comfortable with technology (Microsoft Word, Excel, Outlook).
- Ability to prioritize tasks.
- Excellent phone manner.
- Excellent command of French, both spoken and written

Intermediate proficiency in English.The employee will be required to communicate in English, both verbally and in writing, with various individuals on a daily basis.
- Willingness to work a flexible and changing schedule.

Why Join the YMCA
Camp YMCA Kanawana offers a unique working environment in nature and several advantages, including:

- Developing your expertise and gaining relevant experience;
- Having a positive impact on your community;
- Making a real difference in people’s lives;
- Facing exciting challenges;
- Working with passionate individuals dedicated to the camp experience and child development.

Are you tempted by this great opportunity?

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