Supervisor, Casual Employees

**Job Description**:
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**About the Library**:
Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus.

The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms and a range of visualization, simulation and immersive spaces. The Library team consists of approximately 60 employees. The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork and provides support for professional development.

**About the Role**:
The Supervisor, Casual Employees is a senior supervisory position responsible for leading, developing, hiring and supporting the Library’s casual student employees. The Supervisor is responsible for identifying opportunities for student employment in the Library, working in collaboration with unit and department leaders, and for providing support and coordination for employees in all Library units through the hiring and review process for casual employees (normally students). This position hires and supervises casuals who work on the Library’s Service Desk and plays a role in building community among casual employees across the library and creating a climate of development and skills-building. As a member of the Public Services unit in the Library and as a member of the Public Services leadership team, this position also contributes to unit-level strategic planning, unit meetings, and process and procedure development in Public Services. This position is a member of the larger Library Leadership Team as well.

This position is responsible for ensuring an effective, responsive and robust program of casual hiring is in place across the library, and therefore the person in this position must possess the skills and knowledge to be able to understand and identify priorities and needs across library units, working closely with leaders in those units.

This position is working full time (35 hours per week on-campus, Saturday
- Wednesday, including some evenings during the week) in Fall and Winter semesters. In Spring and Summer, it is Monday to Friday, daytime hours.

**Responsibilities**:
**Casual Hiring, Performance Support and Training**:

- Responsible for supervision (including hiring, training, assessment, scheduling, workload assignment, etc) of approximately 5-15 casual staff in the library
- Responsible for supporting library units in casual / student hiring including advising on process, scheduling, timesheeting, etc where workload is assigned by the units
- Coordinates required training for casual staff as well as provides leadership and delivery in training for other library employees (including regular staff and faculty)
- Ensures Library and University Policies and procedures are followed and that adequate controls are in place and maintained
- Maintains current knowledge of Alberta Labour Code, Human Resources policies and the MRSSA Collective Agreement

**Planning and Administration**:

- Participates in the development of procedures across units as they relate to the work of casual student employees.
- Provides advice and recommendations on the development and needs of Public Services and casual employees as part of the Library’s overall planning. Works collaboratively with other members of the Public Services Leadership team to ensure clear communication amongst staff and a high level of service provision
- Assists with the preparation of reports and gathering and analysis of statistics as needed
- Collaborates with other members of the PS leadership team and staff to make recommendations and support management of supplies, equipment, furnishing, and space use needs - provides valuable weekend and evening insight.
- Participate in service delivery on a regular basis; this may include service delivery on other service points within the library as necessary to ensure accurate understanding of the challenges of service delivery and the user and staff experience in our library.

**Qualifications**:

- A minimum credential of a three or four-year Bachelor’s degree
- 3-5 years experience working in a post-secondary setting, supervising or leading a team of casuals, particularly students
- The incumbent must be conversant with the information needs of post-secondary students across all disciplines in the institution and must have an understanding of the nature of the instructional mission of Mount Royal
- A Library Information Technology (LIT) diploma is a strong asset, as is experience in a library or an academic library.
- Significant public service / customer service skills

**Salary**: $70,841 - $89,646.00

**Closing Date**: June 15, 2025

**A cover letter and resume should be submitted in one.pdf forma