Intermediate Account Analyst

22 hours ago

Markham, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence

What you’ll do:
- Resolve discrepancies between billed and paid receivables by effectively communicating with internal underwriting business units and escalating issues to Management.- Collection of brokers billed premiums for the assigned group of Brokers.- Investigating, gathering, and presenting solutions to relatively complex customer inquiries, and provide prompt and effective Broker Service per department Service Levels.- Provides internal customers with expert advice on Broker premium payment process, efficient processing and recording of premium related cash transactions, and monthly balancing of the cash received to paid receivables and suspense entries.- Monitors and reports to Front Line Manager, collection results for the assigned group of Brokers, troubleshoots unreconciled/unpaid accounts and escalates issues and recommends process improvements.- Accurately report discrepancies meeting required deadlines

What you’ll bring:
- Degree Level Education (or equivalent relevant working experience)- Accounting background.- Advanced Microsoft office Excel, Word, and PowerPoint skills.- Strong analytical and investigative skills, demonstrates attention to detail and quality.- Excellent verbal, telephone, and written communication skills.- Ability to work in a fast-paced environment with minimum supervision, and prioritize tasks based on importance level.

What you’ll get:
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.- Outstanding Career Development opportunities.- We’ll support your professional development education.- Competitive vacation package with the option to purchase 5 extra days off per year- Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion- Corporate wellness programs to support our employees’ physical and mental health- Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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