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Service Dispatcher

3 weeks ago

Calgary, Canada Poulin's Pest Control Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
- ** Work setting**:

- Urban area
- ** Tasks**:

- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Provide customer service
- Dispatch personnel according to schedules and work orders
- Follow-up on issues with work orders
- Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- ** Computer and technology knowledge**:

- Dispatch management service software
- Mapping and data visualization software
- Monitoring and tracking software
- Electronic mail
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- ** Work conditions and physical capabilities**:

- Ability to work independently
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- ** Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- ** Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- ** Financial benefits**:

- Registered Retirement Savings Plan (RRSP)
- ** Other benefits**:

- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)