Field Supervisor

**Ready to make a difference.**

Are you committed to protecting your community? Blackbird Security is seeking to hire a Field Supervisor in **Ottawa, ON** for various sites.

**What you will do**
- Fully support the District Manager (DM) in operational functions of various sites.
- Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being of guards.
- Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
- Oversee daily site operations, patrols, and spot-check premises.
- Ensure guards are following Post-Orders and adhering to company and client policies.
- Delivery of resources to site as and when required and mentor guards to ensure high quality services are being provided.
- Cover floor time as required.
- Support DM with on-site issues, interruptions and complaints in the assigned district.
- Assist DM to ensure all staff site reports are completed accurately and professionally.
- Assume leadership and maintain positive working relationships with site guards.
- Provide excellent customer service to our clients, customers and patrons.
- Perform safety and security duties with the highest standards of professionalism and integrity
- Complete incident reports and all required documentation for security purposes.
- Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies.
- Respond to emergencies and escalate to law enforcement agencies as required.
- A Valid Security License
- Experience with arrests and detainments
- Retail security experience.
- Supervisory experience
- Valid Driver’s License and own vehicle
- Excellent communication skills, both written and spoken.
- Willingness to attend meetings and improve skills
- Ability to work without close supervision

**What’s in for you?**
- Competitive wages
- Flexible schedules
- Paid training and growth opportunities to succeed in your role
- Career advancement opportunities through promotion from within
- Recognition programs and bonuses

**About us**
- Make a difference by joining Canada’s fastest
- growing National Security Company. We offer opportunities for personal and professional growth through career development pathways, mentorship by our dedicated management team, flexible schedules and competitive wages_
- Our reputation is built by exceeding standards of performance and providing superior customer service to our clients. We are committed to providing a safer community by revolutionizing security services provided, through customization, to meet the unique needs of our clients and the communities we serve. We provide security services to a wide-range of clients from retail stores, high-end retail stores, residential buildings, campuses, municipal offices, warehouses and many more. Join our dedicated security team today_

**Job Types**: Part-time, Permanent, Full-time
Part-time hours: 24-32 per week

**Salary**: $19.00-$22.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have your own vehicle?

**Experience**:

- Supervisor: 1 year (required)
- Security: 2 years (required)

Licence/Certification:

- Security License (required)
- Drivers License (required)
- Use of Force Certification (preferred)