Field Supervisor

2 weeks ago

Ottawa, Canada BLACKBIRD SECURITY INC Full time

**Ready to make a difference.**

Are you committed to protecting your community? Blackbird Security is seeking to hire a **Field Supervisor** in **Ottawa, ON **for various sites.

**What you will do**
- Fully support the District Manager (DM) in operational functions of various sites.
- Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being of guards.
- Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
- Oversee daily site operations, patrols, and spot-check premises.
- Ensure guards are following Post-Orders and adhering to company and client policies.
- Delivery of resources to site as and when required and mentor guards to ensure high quality services are being provided.
- Cover floor time as required.
- Support DM with on-site issues, interruptions and complaints in the assigned district.
- Assist DM to ensure all staff site reports are completed accurately and professionally.
- Assume leadership and maintain positive working relationships with site guards.
- Provide excellent customer service to our clients, customers and patrons.
- Perform safety and security duties with the highest standards of professionalism and integrity
- Complete incident reports and all required documentation for security purposes.
- Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies.
- Respond to emergencies and escalate to law enforcement agencies as required.
- A Valid Security License
- Experience with arrests and detainments
- Excellent communication skill
- Retail security experience.
- Supervisory experience
- Valid Driver’s License and own vehicle
- Excellent communication skills, both written and spoken.
- Willingness to attend meetings and improve skills
- Ability to work without close supervision
- Passionate about training and mentoring Guard staff
- Use of Force Training
- authorization to carry handcuffs with baton training

**Job Types**: Full-time, Permanent

**Salary**: $21.00-$24.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you possess your own vehicle?

**Experience**:

- Security: 2 years (required)
- Supervising: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)
- Security Guard Licence (required)
- Use of Force (preferred)

Work Location: In person

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