Family Resource Centre Community Liaison

**Family Resource Centre Community Liaison**:

- SALARY: CAD 53000.00 - 55000.00 YEARLY- PUBLISHED: NOVEMBER 1, 2025- EXPIRY: DECEMBER 1, 2025- ONSITE- CALGARY, ALBERTA- FULL TIME-
- SOCIAL SERVICES**

**Summary**:
The Children’s Cottage Society, established in Calgary in 1986, provides crisis nursery, community respite, and family support programs to more than 3,500 children a year. The Society’s mission is to “Build strong children and safe, nurturing families through prevention programs and support services” and our vision is “Resilient children blossom in healthy families.”

**Description**:
**Children’s Cottage Society**
**Family Resource Centre Community Liaison**
**Competition #FRNCL2025**

The Family Resource Centre Community Liaison will be a point of contact for families with children 0-18, agencies and other stakeholders. The Community Liaison will do outreach work by visiting stakeholders in our catchment area and initiating, engaging, and maintaining those connections so we can offer the best services and supports to families in the Calgary West catchment. They will promote services and supports offered by the Calgary West Family Resource Network and the Child and Family Centre, as well as connect network partners with clients and opportunities to collaborate and learn from each other. This position will require a flexible schedule including some evenings and weekends to meet with community partners and participate in community events. The Community Liaison will collect demographic information for reporting purposes as required. They will also support the Access Coordinators as required, and support on site so that families can quickly connect with and access services with mínimal barriers. The Community Liaison is part of the Family Resource Centre team. They will engage with communities in our designated Family Resource Network catchment area, facilitate special events, inter agency meetings, set up and tear down and general upkeep of our Calgary West Hub.

** HOURS, SALARY & LOCATION**:The Community Liaison will work a non-standard 36 hour work week. The ability to work evenings and weekends is required.

** The Salary for this role is $53,000 - $55,000/year**. This position will be based out of our Calgary Child and Family Centre at 1804 Home Road NW.

** QUALIFICATIONS**:

- Diploma/Degree in nonprofit management, public administration, marketing or communications
- Minimum 3 years of experience working with vulnerable families.
- Experience working with infants, young children, youth and their parents.
- Knowledgeable in healthy child development.
- Knowledgeable about community resources.
- Experience helping families experiencing stressful situations.
- Valid driver’s license and use of personal vehicle.
- Standard First Aid Certificate with CPR level C
- Current Police Security and Child Intervention Record checks with satisfactory results
- Brain Story Certification Course (online training)
- Applied Suicide Intervention Skills Training (ASIST)
- Experience using Efforts to Outcomes or similar client databases.

**Responsibilities include**:
** Client Support and Engagement**
- General knowledge of parenting and child development best practices and intervention strategies.
- Understand and identify gaps in service and programming.
- Engage in advocacy and liaising with internal programs and other community partners and resources to address those gaps.
- Use formal and informal methods to gather information on the needs in the community
- Lead the full ongoing cycle of program support from needs assessment to outreach, planning and collaboration, program promotion, partner agency relationship management and program evaluation.
- Find opportunities to host information booths at community fairs and events and run these booths. Set up, take down, coordinate volunteer or additional staff support, coordinate the distribution of supplies and CCS merchandise (ex. Brand materials, CCS banners etc.) This includes representing the agency at events that may take place on evenings or weekends.
- Initiate potential partnerships through networking
- Identify potential collaboration opportunities between potential program partners and FRC.
- Work alongside partner agencies on prospective program planning and determine if/how to proceed with the partnership
- Create promotional strategies and materials as well as contracts that support partnerships. Promote partner agencies.
- Manage events on CCS website, uploading information to events calendar.
- Manage room bookings for program space

**Partner Relationship Management and Program Support**
- Be part of a team at the Family Resource Centre providing ongoing programs and services.
- Create and inclusive and welcoming environment for all clients and professionals who access the Children’s Cottage Society Child and Family Centre. Provide agency tours and orientation to partner agencies as needed.
- Work on site at the physical location of the Family R