Quality Assurance Technician/ ISO Coordinator

Plastics Plus is a family owned, custom injection moulding company that was founded by Larry Mermuys in 1984. As the President, Larry has overseen the exponential growth of the company becoming proud of our fast, reliable and cost effective track record. Today’s customers demand a lean and quality driven manufacturer and we rely on our ingenuity and process knowledge to get the job done and bring outstanding end results.

Over the past 40 years, Plastics Plus has developed a reputation for producing high quality products for consumers and food industries, supplied on time and at competitive prices.

**Job Summary**:
We are seeking a detail-oriented and experienced Quality Assurance Technician/ ISO Coordinator to join our team in Hamilton, Ontario.

This role reports to the Quality Manager and /or President and requires strong analytical skills, attention to detail, and the ability to work collaboratively with cross-functional teams.

**Responsibilities**:
Quality Management System
- Support the Quality Manager to sustain and improve the Quality Management System in compliance with ISO 9001:2015, customer and regulatory requirements;
- Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions;
- Create and maintain company quality documentation, such as quality manuals, quality procedures;
- Issue NCR’s for non-compliant product;
- Analyze failure, corrective and preventive action to respond to customer complaints;
- Facilitate root cause analysis and implementation of associated corrective actions;
- Analyze existing processes to identify improvement opportunities;
- Review potential suppliers’ quality system information as part of the new supplier approval;
- Report on quality performance (CAR’s status, Supplier Performance, NCR trends etc.);
- Maintain and execute the calibration program as per applicable standards and procedures;
- Facilitate inspections and audits by external inspectors from regulatory organizations, customers and auditors;
Inspection and testing
- Completing and approval of First off, in-process inspection and testing;
- Perform and generate inspection and test experiment reports, certificates of compliance and inspection test plans;
- Support the Lead Hands/ Supervisors/Operators to ensure that products and processes comply with the relevant requirements of the quality management system;
- Other duties as assigned.

**Qualifications**:

- Minimum College Diploma (2 or 3 years) in Quality or Mechanical field;
- A minimum of 5 years experience in a quality role in a manufacturing environment, injection molding preffered;
- ISO 9001:2015 Internal Auditor certification preferable;
- Knowledge of quality systems requirements, desired experience in the implementation of IS0 9001:2015 and GMP;
- Good understanding of Control Plan, Flow Chart, problem solving tools such as 8D’s, 5 Why’s, Fish bone diagram and Process mapping;
- Extensive experience with Root Cause identification and Corrective Action implementation;
- Thorough knowledge of quality inspection, measuring and testing equipment;
- Utilization of technical writing skills (i.e. Corrective action reports, Procedures, Quality Manual;
- Computer literate (Microsoft Office);
- Excellent attention to detail and problem-solving skills
- The job requires flexible working hours

This is a full-time position with competitive compensation including an annual performance bonus, a bi-annual bonus in lieu of medical beneits, paid time off, and professional development opportunities.

**Job Types**: Full-time, Permanent

Pay: From $58,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person