Insurance Customer Service Representative

2 weeks ago

Calgary, Canada Billyard Insurance Group Calgary Northwest Full time

**Full job description**

At Billyard Insurance Group Courtice we are looking for a highly-motivated **AIC-licensed Customer Service Representative** to join our team.

We are a full-service brokerage that offers auto, home, business, commercial, and life insurance from a network of trusted insurance partners. We have over 25 years of experience in the insurance industry.

At Billyard Insurance Calgary Northwest, it's not just about insurance; it's about building connections, providing exceptional service, and empowering our clients to secure their futures.

**Benefits**:

- Opportunity to work for Canada’s fastest organically growing insurance brokerage.
- People-focused company culture.
- Tools & Resources - We’re tech-obsessed and proud of it. Our team has access to state-of-the-art tools and resources that are designed to make you work smarter.
- Training & Support - We’re serious about supporting you. Whether it’s new tech, mentorship, or on-the-job-training, BIG’s head office has everything you need to get growing.

**Job Details**:

- Able to identify and solve our clients changing insurance demands.
- Embody our values: Serve others and own it.
- Assist in fostering an energetic and positive working environment.
- Listen to the customers needs and presents possible options.
- Handle customer endorsements, billing and policy questions.

**Qualifications and attributes**:

- Must have AIC license in good standing.
- Minimum of 2 years experience in Customer Service roles in a brokerage environment.
- 2 years experience with power broker, Applied and insurance company portals.
- Reliability.
- Attention to detail.
- Enthusiasm, energy and a positive attitude.
- A strong desire to educate and build solid relationships with clients.
- Excellent communication skills.
- Team mindset.

Pay: $45,000.00-$55,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Licence/Certification:

- Insurance License (required)

Work Location: In person

Application deadline: 2024-12-31

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