Receptionist - Volunteer

4 days ago

Ottawa, Canada Ottawa Chinese Community Service Centre Full time

**About OCCSC**:
The Ottawa Chinese Community Service Centre is a non-profit, non-partisan, charitable organization committed to advancing the full social and economic integration and participation of newcomers, immigrants, refugees, and people of Chinese descent in the City of Ottawa.

**Position Overview**:
The Receptionist supports the activities of OCCSC and performs duties related to office administration and reception of clients by being a source of support for the organization as a whole and acts as the first point of contact for clients and visitors.

**Main Responsibilities**:

- Receive, screen, and transfer incoming/outgoing calls to appropriate department / staff.
- Provide front line support by greeting, assisting and directing office traffic.
- Answer service inquiries from visitors and refer them to appropriate workers or programs within OCCSC.
- Schedule and book appointments for clients and staff.
- Assist with client intake process, filling out forms and client data entry.
- Update and record daily activities (Log sheet’s, appointment’s, booking’s).
- Manage and record classroom/room bookings.
- Knowledge of OCCSC programs and services (answer all necessary inquiries).
- Key holder to department/ classroom doors.
- Distribute incoming mail.
- Maintain a neat reception area including updated information/brochure displays.
- Sanitize and wipe down waiting area.

**Qualifications**:

- Successful completion of post-secondary education, or equivalent combination of education and experience.
- 1-year related work experience in an office environment.
- Experience multi-tasking and prioritizing tasks.
- Fluency in English, Cantonese and/or Mandarin is essential.
- Other languages an asset.
- Highly developed interpersonal skills: positive, enthusiastic, collaborative, and solution-focused.

**Application Process and Deadline**:
**Job Type**: Casual

Flexible Language Requirement:

- French not required

Schedule:

- On call

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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