General Manager

Maybe you work in fitness already, but want to be part of a team that is as ambitious as you are and has the same standard of excellence that you do. Maybe you are passionate about women having an empowering experience in fitness and want to be a part of that change. Maybe you want to work in an inspiring, beautiful boutique gym setting. Maybe you work in a career unrelated to fitness, but want to find a career that makes you excited to get out of bed every day with purpose. Maybe you’ve found yourself dreaming about leading a small business and its team. You’ve always wanted to feel the impact that your work has on others. Maybe you want to be more than just an order taker, you want to create. And what if that work just so happened to align with your passion?

**Job Title**:General Manager

**Our Vision**:
At MOVE we believe that training isn’t just about looking good, it’s about feeling strong from the inside out. It’s about learning all your body is capable of and showing up to your life the happiest, healthiest version of you. We believe women deserve an empowering fitness experience free from the toxicity that places so much worth on our physical appearance.

We specialize in providing a boutique experience that is focused on delivering tangible results. Our services include small group training, personalized one-on-one training, expert coaching, nutritional guidance, and beautiful, spa like amenities. At Move, we strive to create an inspiring escape from your everyday routine while delivering a supportive community that you can be a part of.

With the combination of group motivation and the individual attention of personal training, you will never feel lost in the crowd. Whether you’re a beginner taking your first steps towards fitness, a seasoned fitness enthusiast, or someone who has been following a similar program or attending random drop-in classes, our structured and evidence-based strength training program is designed to help you achieve the best shape of your life. All you have to do is show up, and we will guide you every step of the way.

**Our Mission**:
Our #1 goal as the Leaders in Women’s Fitness since 2016 is to help women fall in love with fitness, for all the right reasons.

**Role Summary**:
As GM of MOVE, you will be the day-to-day leader of the business, responsible for all aspects of the gym’s growth, operations, and experience. You will lead a motivated, best-in-class staff that empowers our members to be the best, strongest, and most confident versions of themselves. You will ensure that every new and existing client that walks through our doors feels seen, appreciated, and supported. You will be a leader within the community, developing key partnerships and driving growth so that our doors stay full of new faces that cannot wait to experience MOVE. You will take the lead on creating engaging social media/digital marketing content to promote our brand. Most importantly, you embody our mission each and every day,

**Responsibilities**:

- Take full ownership of the sales pipeline to surpass KPI metric targets for both growth and customer retention.
- Adapt the club's strategy, plans, and actions to consistently make progress and achieve results in terms of club performance.
- Ensure operational excellence by overseeing and continuously seeking ways to improve our standards.
- Build and nurture a team of coaches and member experience leads by attracting, hiring, developing and coaching individuals who align with our culture and will contribute to the excellence of our team and member experience
- Head coach to lead programming for small group training and personal training, coaching a base number of classes and personal training session per week.
- Drive programs for loyalty and referral achieving monthly targets
- Overall management of all aspects of fitness club driving profitability
- Improve all club operations, systems and process

**Compensation**:

- $45,000 - $90,000 total annual (base salary + bonus)
- Education allowance
- Cell phone subsidy
- Wellness allowance

**Qualifications and Skills**
- 2+ years Certified Personal Trainer
- 1 + years in a leadership position in which you led a client-facing team, managed projects, and responsible for revenue growth (fitness industry leadership preferred)
- Continuing education certifications in fitness an asset
- Social media/marketing experience and success an asset
- Proficiency in Mindbody, Canva, Mailchimp, Survey Monkey

**Qualitative Attributes**

2. **Client Retention**: This leader has a knack for building strong relationships with clients. Her warm and engaging personality will create a welcoming and supportive environment, ensuring exceptional client experiences and long-term loyalty. She wants to have fun and love her job and the community she’s built.

3. **Team Development**: She is not only a great leader but also an empowering mentor. Her enthusiasm and passion will motivate her team members to ex