Third Key Holder
2 weeks ago
PURPOSE
The Supervisor assists the management team in their effort to achieve store sales and
maximize profitability through the effective management and supervision of the store team and the implementation of company programs, policies and procedures.
The Supervisor takes a proactive approach to the business trends and needs; she/he acts as a positive role model to store personnel, representing and supporting the Diesel brand and
values.
The Supervisor is responsible for continuously improving and developing specific supervisory skills by taking ownership of responsibilities (visual/merchandising/operations) assigned by the Store Manager. In the absence of the Store Manager or Assistant Store Manager, the
Supervisor temporarily assists with store management responsibilities, making short-term
decisions.
JOB RESPONSIBILITIES BUSINESS DEVELOPMENT (Sales / Profit)
Assists the management team in their effort to:
- Meet store sales and target goals;
- Maximize profitability through optimization and controlling of expenses; and
- Reach the achievement of Key Performance Indicators. CUSTOMER SERVICE
- Represent and promote to store associates the meaning and the importance of Customer Service as outlined in the Diesel Customer Service book and training program.
- Empower staff to use best practices in customer service issues.
- Assist management team with the monitoring of the quality of customer service through Key Performance Indicators.
- Develop and retain long-term clients and assist management team in its efforts to ensure that sales associates do the same.
**Salary**: $16.00 per hour
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Halton Hills, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail management: 1 year (preferred)
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