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Supervisor, Health Records
3 hours ago
**Summary of Duties**
- Responsible for maintaining the security, confidentiality, completeness, and accuracy of Personal Health
- Information and all associated patient registration information in accordance with policies and procedures and related legislations and guidelines.
- Participates in departmental and interdepartmental committees and provides input
- Supervises and coordinates the work activities of departments within Health Records as assigned such as:
- Release of Information, Patient Registration, Chart Management, Research, Transcription, etc.
- Implements and modifies processes and procedures as applicable.
- Participates in the development and implements policies to preserve the confidentiality of information contained in the medical records and the Registration System and monitors compliance.
- Liaise with internal and external stakeholders/agencies as required.
- Responsible for coordination and controlling all activities related to departmental systems including, but not limited to quality audit control of all registration activities.
- Develops and implements a quality assurance program, tracks and reports quality assurance results to leadership and makes recommendations for improvements Identifying training and development needs within the department.
- Lead and develop systems and processes which create organized and efficient and efficient manner.
- Maintain and monitor the day to day operational needs of the department in an effective and efficient manner.
- Demonstrate leadership to ensure quality, accuracy and timelines of departmental projects and tasks.
- Participate in hiring of staff, training, participate with performance appraisals and disciplinary action in accordance with hospital policies.
- Provide coverage for management team as required.
- Participate with after hour pager support as required
- Participate with system downtime support as required (may include after hour /week ends)
- Other duties as assigned.
**Qualifications/Skills**
- Completed Diploma in Health Information Management (HIM) from an accredited college, required
- Certification in Health Information Management with the Canadian Health Information Management Association (CHIMA), required
- Active member in good standing with CHIMA
- Five (5) years progressive Health Records experience required; ROI, Chart Completion, Chart management
- Knowledge of relevant legislation governing Personal Health Information e.g., PHIPA, PHA required;
- Excellent verbal and written communication skills required;
- Excellent interpersonal skills required;
- Ability to use good judgment when assessing a situation required.
- Clear knowledge and understanding of the hospital’s account structure and ADT system.
- Strong written and verbal communication skills and the ability to communicate effectively with all levels of staff.
- Outstanding customer services skills is essential.
- Excellent analytical and problem solving skills with attention to details.
- Demonstrated satisfactory performance and attendance record.
- Demonstrated ability to function in a changing and sometimes stressful work environment.
- Excellent organization skills
- Able to work independently and in a team environment.
