Support Counsellor, Station House

**ABOUT US**

SOAR Community Services Brantford has been an established part of the community for more than 55 years, and is accredited for our excellence in serving children, youth, adults, and families.

**Our Values**

These aren’t just “lip-service” to us - we work and live by them. If you do, too, we want to talk to you
- Inclusive - we value everyone and their unique perspectives and journeys
- Compassionate - we care about our clients, our staff, partners, and the communities we serve
- Collaborative - we work together to support our clients and community
- Integrity - we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative - we are open to change and continuous improvement
- Genuine - we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic - we believe that everyone can accomplish their goals

**JOB RESPONSIBILITIES**

SOAR Community Services offers a continuum of social housing services to meet client needs ranging from homelessness to independent living. As part of the continuum, Station House provides a 7-bed facility offering shelter and support for young people, both males and females, who are between 15 and 17 years of age. Station House works with individuals who are precariously housed or at risk of homelessness and provides them with a full spectrum of social, health and recreational services on site and through referrals to other SOAR Community Services programs or community agencies.

As a Support Counsellor, you will:

- Assist with established Support Plans, tracking and statistical reporting.
- Help clients develop the skills and resources they need to enhance their social functioning.
- Tour the facilities to ensure the residences, clients and grounds are safe and secure and take corrective action.
- Monitor, distribute and document medication.
- Prepare meals/snacks for clients and replenish kitchen supplies for meals.
- Work collaboratively with the Station House team to ensure program delivery to all youth clients.

**Hours of work**: Monday - Friday Midnight to 8:00 a.m.
- Training: Initial comprehensive training related to all aspects of the role, as well as access to ongoing professional development

**COMPENSATION AND BENEFITS**

Hourly wage Band starting at $21.30 plus shift premiums and comprehensive benefits

**The Perks**
- A Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
- An Employee Assistance Plan for all staff and their families
- Fun events for all staff
- Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
- An Agency committed to ensuring your physical and mental health/safety is paramount

**REQUIREMENTS AND QUALIFICATIONS**
- Have a college diploma in the Human/Social Services field
- Have a minimum of 1-year combined student placement and/or paid experience working with youth with substance use, mental health and/or homeless issues
- Be proficient in MS Office and be familiar with databases
- Have access to reliable transportation
- Be able to manage frequent exposure to direct and vicarious traumatic stress

Pay: From $21.30 per hour

**Benefits**:

- Casual dress
- Company events
- Employee assistance program
- On-site parking
- Wellness program

Schedule:

- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

**Education**:

- DCS / DEC (required)

**Experience**:

- combined student placement and/or paid relevant: 1 year (required)

Work Location: In person

Application deadline: 2025-04-22