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Rental Consultant

2 weeks ago

Edmonton, Canada Driving Force Full time

Do you have excellent customer service skills and want to feel appreciated at work?

Do you want to work with individuals who are fun, motivated, and welcoming?

If so, consider joining the DRIVING FORCE team

We are passionate about our business, our customers, and our talent. Some of our most successful employees started out in our Rental department so there’s no telling where this job might take you. We’re looking for a Rental Consultant to join our rental team in our Edmonton West location. This is a Permanent Full-time (40 hours per week) position.

**What we offer**:

- Competitive pay
- Health and dental benefits with a health spending account (for full-time and part-time employees)
- Three weeks of annual vacation
- 40 hours of annual wellness time (additional personal time off that doesn’t count toward vacation time, prorated based on start date)
- RRSP matching (for full-time and part-time employees)
- 50% discount on rental vehicles at any DRIVING FORCE location in Canada
- A flexible schedule
- A fun and inclusive atmosphere with an opportunity to grow

**What you’ll do**:

- Greet customers and assist with vehicle rental and returns
- Advise customers on use and care of vehicles
- Performs walk around and vehicle inspection with customer
- Complete vehicle condition report and obtain customer signature
- Establish strong customer relationships by becoming familiar with the specific needs, expectations, and requirements of our rental customers
- Open and close rental agreements and complete necessary paperwork
- Respond to customer complaints in a timely and appropriate manner
- Support the Rental department by driving and cleaning vehicles as necessary

**Qualifications**:

- Completion of secondary school or equivalent
- A valid Driver’s License and a clean drivers abstract required
- Clear pre-employment security clearance required
- Must be available to work evenings and weekends
- Strong interpersonal and communications skills
- Strong computer skills
- Experience working with a Rental software would be considered a strong asset

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