Bilingual Remote Sales Specialists
1 week ago
**Who We Are**:
**What We Offer**:
- **100% Work From Home Opportunity**:
- Paid training + Learning Lab
- **Hourly base wage of $22 per hour + uncapped bonus potential**:
- Full-time positions - 40-hour week
- Opportunity for growth and development
- We have great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered)
- Online Classroom with engaging environment - and with great support
- Immediate start dates
**The Job**:
**What you will be doing**:
- Handle Inbound and Outbound calls to our existing customers working in our Work from Home operating environment
- Build rapport, create great customer experiences by presenting product and service solutions that resolve customer requests and prevent customer churn by following through on commitments
- This includes asking probing questions, actively listening, explaining benefits, handling objections
- Be sales focused, driving incremental revenue by upselling our products to existing customers
- Achieve multiple performance metrics to earn uncapped monthly commissions
- Manage call flows and provide first call resolution
- Maintain a high level of confidentiality
- Please note: Depending on business needs, agents may be required to take some inbound call volume
**What you bring**:
- At least 6 months experience selling a product or service; upselling experience preferred
- At least 6 months experience in customer service
- Bilingual French/English (Must be fluent with reading, writing and speaking French )
- Experience in call center environment is a plus
- Completed high school diploma or higher
- Available to work on a flexible schedule: days, evenings, and weekends to meet customer demand
**Important Details**:
- Permanent full time hours of work: Shift timings are between Monday - Sunday: 10:00 AM-10:00 PM, 5 days a week, 8 hours shift.
- Ability to commute to our Toronto location on designated day to pick up equipment
- Must have a dedicated and distraction free workspace
- Internet connection MUST be hardwired to router with ethernet cable (No WIFI)
- Internet speeds of mi/nimum 15Mbps Download/6Mbps Upload
- Headset with microphone (USB)
- Built-in or extended Webcam
**SP Data Digital is an Equal Opportunity Employer**: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
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