Property Administrator

Warrington PCI Management is the largest commercial property managers in BC. The company manages approximately 18 million sq ft of retail, office, industrial, multi-family and marine properties throughout the Lower Mainland. We are looking for an experienced Property Administrator who can manage the property administration for a varied portfolio.

**Primary Purpose**

The primary purpose of the Property Administrator is to provide administrative assistance to a team of assigned property managers. With mínimal guidance from the Property Manager(s), the Property Administrator acts as a point of contact and coordinates the day-to-day tenant inquiries and maintenance requests. The Property Administrator provides administrative support to ensure the building is maintained to a high standard while ensuring the required documentation is completed for tracking purposes.

**Specific Responsibilities**

The responsibilities of this position will include, but not be limited to, the following:
**Tenant and Client Relations**
- Build and maintain strong working relationships and provide best in class service with tenants, on-site personnel, contractors and owners through regular communication
- Provide timely and appropriate response and action to tenant and client inquiries and requests
- Liaise and coordinate with resident managers, on-site personnel, owners, tenants and contractors as necessary
- Meet tenants and/or clients on-site as may be required

**Property Management**
- Assist with preparation, review, and distribution of monthly financial reports
- Review, code, and track account payable invoices in a timely manner to relevant contractors and properties, and request adjustments to invoices as may be required
- Review receivables with property managers on a monthly basis and assist in collecting rents in arrears
- Assist Property Managers with building operational procedures
- Assist the Property Managers in coordinating contractor work
- Work with Property Managers in the preparation of tenders, contracts, and purchase orders
- Assist the Property Managers in overseeing tenant improvements and Landlords work
- Assist in obtaining quotations for building services and draft and review contracts and agreements
- Assist with coordination of tenant moves (in and out) of leased premises
- Prepare welcome packages, tenant correspondences, notices and other documentation as may be required by the Property Manager
- Process and distribute paperwork to relevant parties including Strata forms and documentation
- File and organize documents for Property Managers which includes: Photocopying, scanning and filing copies of property documentation (tenant insurance and correspondences, contractor agreements, leases, building reports, etc.)
- Assist Property Managers with registration of Liens and/or Release of Liens
- Responsible for the collection, review and tracking of tenant insurance and other tenant-related documentation
- Update contact list for after-hours call center and property information in a timely manner

**Other Responsibilities**
- Reception coverage as needed which includes answering and directing phone calls, greeting guests, couriering and mailing packages
- Provide vacation coverage for other property administrators as may be required
- Other duties and special projects as required by the Property Manager(s)

**Qualifications**

To be successful in the Property Administrator position, an individual must be committed to developing, maintaining and demonstrating the following:
**Education and Experience**
- Degree or diploma in a related field, with a preference for a commerce or business-related major
- Minimum two (2) years of related experience in property management, preferably in complex commercial buildings
- Fluent in English, both written and verbal. Fluency in another language an asset.
- Experience and working knowledge of Yardi Voyager, PayScan, and/or AngusAnywhere is an asset
- An established track record of excellent customer service

**Competencies**
- Practical judgement and decisive manner
- Excellent communication skills, both written and verbal in the English language, other languages is an asset
- Ability to work efficiently under pressure and maintain a calm focus
- Detail oriented with exceptional analytical and problem-solving abilities
- Positive self-starter, self-motivated, hands-on mentality with the ability to work independently and in a team environment
- A dedication to providing exceptional customer service
- Excellent organization and time management skills with the ability to complete work in a timely manner with accuracy and attention to detail
- Ability to cope with changes including changes in business and client needs
- Ability to work in a fast-pace environment
- Ability to multitask

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insur