Employment Documentation Consultant

4 days ago

Toronto, Canada Peninsula Canada Full time

**Company** : Peninsula Employment Services Limited

**Job Title** : Employment Documentation Consultant

**Department**: HR Consultancy - Office

**Location** : Toronto, ON

**Salary** : $45,000

**Type of Employment** : Contract/Temporary

**Full/Part-Time**: Full-Time

**Hours of Work**: 37.5

**Working Days**: Monday - Friday

**About Us**

Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy and BrightHR Software. We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba and Ontario; with foreseeable plans of branching out to all provinces across Canada Peninsula is a division of the Peninsula Group, based in Manchester, UK which operates in the UK, Ireland, Australia, New Zealand and, most recently, Canada. We employ over 2,500 people globally Peninsula opened its first Canadian office in Toronto in September 2017 and has quickly become one of the fastest growing companies.

**The Role of Employment Documentation Consultant**

**Day-to-Day Duties and Responsibilities**
- To conduct telephone and video meetings with clients and create employment documentation based on the needs of the client and the suitability of relevant policies and procedures
- To read through clients' existing documentation, checking for terms that may breach employment legislation and typographical/grammatical errors and correcting these
- To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations
- To guide clients through their online BrightHR portal
- To liaise with our HR Digital Field Consultants and deal with queries as appropriate
- To manage your own workload, working from your task list
- To ensure deadlines and any KPIs/SLAs/targets are met
- To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aid retention
- To record work via Salesforce and other systems
- To attend team meetings and training, as and when required, including the occasional mornings/evenings and weekend conferences/development/training days

**What you Bring to the Team**
- Knowledge of relevant provincial employment legislation
- Professional and approachable
- Excellent written English and word processing skills
- Possess excellent and professional communication skills, especially over telephone and video conference
- Ability to prioritise your workload, work under pressure in conjunction with deadlines
- Excellent attention to detail
- Customer Service experience

**Why work at Peninsula Canada?**
- Day off on your birthday
- Enhanced Benefits with Health and Dental Coverage
- We offer a Registered Retirement Savings Plan (RRSP) Matching Program
- Downtown Location (Right near Union Station)
- Vacation Days increase after 2 and 5 years' service
- Ask about our Peninsula Days, and more

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