Wcb Disability Coordinator

**The Impact You Will Have**

The WCB Disability Coordinator plays a critical support role in managing workplace injury claims across the organization. This position serves as the primary liaison between the company and Workers’ Compensation Boards (WCB) across Canada, ensuring timely and accurate submission of documentation, tracking of claims, and compliance with all regulatory requirements. The Coordinator also collaborates closely with operations teams, employees, and the Workers' Compensation Manager to investigate, document, and support claims and appeals, while helping drive early and safe return-to-work efforts.

**Location: Brampton, ON**

**Schedule: Monday to Friday**

**What You Will Do**

Claims Management & WCB Interface
- Liaise directly with WCB (Workers' Compensation Board) on new and ongoing claims.
- Investigate inconsistencies, initiate objections/appeals, and track claim status in XPRT.
- Ensure all submissions meet regulatory deadlines and compliance standards.

Communication & Coordination
- Act as a point of contact between employees, supervisors, and WCB for incident and claim-related information.
- Ensure documentation is complete and follow up on missing or unclear info.
- Escalate issues to the Workers’ Compensation Manager when needed.

Documentation & Reporting
- Prepare and submit required WCB forms (e.g., Form 7, recurrence claims).
- Track time loss due to medical appointments and changes in work duties.
- Provide documentation to employees and maintain accurate records in compliance with legal standards.

Earnings & Time Tracking
- Process wage top-ups during medical absences or RTW (Return-to-Work) programs.
- Use timesheets and manager input to verify absences and modified duties.

System Maintenance
- Keep the XPRT system updated with claim numbers, case statuses, and WCB data for accurate reporting.

Non-Occupational Disability Management
- Support admin tasks for non-occupational leaves (e.g., tracking leaves, follow-ups, submitting forms).

**What You Will Bring**
- 1-3 years administrative experience preferably in a WCB/HR related field
- Bachelor’s degree preferred
- Motivated individual looking to grow within the field of Disability Management

Along with the following Skills & Competencies:

- Strong communication and interpersonal skills.
- Proficient with Microsoft Office Suite, UKG (or similar HRIS), and claims management software such as XPRT.
- Ability to handle confidential information with discretion and professionalism.
- Detail-oriented with strong accuracy in documentation and data entry.
- Able to manage deadlines and multitask efficiently.
- Basic knowledge of WCB processes and regulatory standards.
- Problem-solving skills to address claim inconsistencies and delays.

**Why People Love Working For Canada Cartage**
- We offer hybrid and flexible working opportunities.
- Extended health and dental, retirement plans
- Paid personal days and sick days
- Cohesive team and a positive, hard-working atmosphere.
- Meaningful opportunities for career growth.
- Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
- Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
- Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
- We give back to the communities in which we operate by volunteering and donating to local charities.
- We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.
- Awarded as a Top Fleet Employer since 2017
- Come work with a company named “Canada’s Best Employer 2018, 2019, 2021 & 2022” in Transportation & Logistics by Forbes

**Requirements: Application Process**

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

**We are a Top Employer**

We’ve also been recognized for the 8th year in a row by Trucking HR Canada as one of Canada’s “Top Fleet Employers”. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.

**Our Values**

**Integrity**:We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I am transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.

**Humanity**:We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.

**Accountability**:Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who will deal with issues and have the willingness to r